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- Tasks: Engage with fans, drive sales, and create an unforgettable shopping experience.
- Company: Join Fanatics, a leading global digital sports platform.
- Benefits: Flexible part-time hours, dynamic work environment, and team spirit.
- Other info: Opportunity to work during exciting game days and events.
- Why this job: Be part of the excitement in sports retail and connect with fellow fans.
- Qualifications: Retail or sales experience preferred; must be a team player.
The predicted salary is between 11 - 16 £ per hour.
Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Retail Assistants will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
- Foreign language skills are beneficial but not essential
Job Knowledge, Skills and Abilities
- Possess a fun, professional demeanor
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope/level of the role.
Casual Retail Sales Assistant - NBA, London employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Sales Assistant - NBA, London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with NBA products and the Fanatics ethos. This way, when you chat with fans, you can make spot-on recommendations that’ll enhance their shopping experience.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with fans or working with your team, being able to express yourself clearly and positively is key. Remember, a friendly smile goes a long way in retail!
✨Tip Number 3
Be ready to adapt! Retail can be unpredictable, especially on game days. Show that you can handle busy periods with a cool head and keep the energy high for fans. Flexibility is your best friend here!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your relevant experience and enthusiasm for sports. We’re looking for team players who are as passionate about the game as we are!
We think you need these skills to ace Casual Retail Sales Assistant - NBA, London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for sports and retail shine through! We want to see how excited you are about creating an amazing experience for our fans.
Tailor Your CV: Make sure to customise your CV to highlight any relevant retail or sales experience. We’re looking for those who can connect with fans and drive sales, so showcase your skills in these areas!
Be Professional Yet Fun: Remember, we’re all about that fun, professional vibe! Use a friendly tone in your cover letter while maintaining professionalism. Show us you can be both approachable and reliable.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Fanatics
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the NBA and the products you'll be selling. Familiarise yourself with the latest merchandise and any upcoming events. This will help you engage with fans and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Retail is all about connecting with customers, so be ready to demonstrate your communication skills. Think of examples from past experiences where you've successfully interacted with customers or worked as part of a team. A friendly, approachable attitude goes a long way!
✨Be Ready for Fast-Paced Questions
Since this role involves working in a busy environment, expect questions that assess how you handle pressure. Prepare to share instances where you've managed multiple tasks or dealt with challenging situations while maintaining a positive attitude.
✨Dress the Part
First impressions matter! Dress smartly and in line with the brand's image. Wearing NBA merchandise can show your enthusiasm for the role and the brand. Just make sure you look professional while still being a fan!