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For Companies At a Glance
- Tasks: Manage eCommerce marketplaces and drive online growth for iconic collectibles.
- Company: Join Fanatics, a leader in the collectibles market with a dynamic culture.
- Benefits: Full-time role with opportunities for professional growth and innovation.
- Why this job: Shape eCommerce strategy and make an impact on beloved collector products.
- Qualifications: 1-3 years in eCommerce or a standout internship with measurable results.
- Other info: Collaborative environment that values initiative and entrepreneurial spirit.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the eCommerce Account Manager – Fanatics Collectibles role at Fanatics.
Topps is scaling fast across Europe and we want fresh, entrepreneurial talent to accelerate our online growth. You might be a recent graduate or an eCommerce executive with 12-24 months’ hands-on trading exposure; what matters is your drive, curiosity and willingness to own results. This is a full-time role in the designated office, 5 days per week.
Key Responsibilities
- Marketplace Management: Launch topps.com on strategically identified marketplaces across EMEA; manage day-to-day storefronts including pricing, listings, and stock checks.
- Coordinate stock allocations and listing optimization with internal teams (operations, product, merchandising).
- Develop marketplace strategy (content, promotions, marketing) to maximize sales, brand visibility, and ROI.
- Test new ad formats, keywords and deals; report what moves the needle.
- Direct-to-Consumer (Topps.com): Liaise with operations, merchandising, product, and cross-functional teams to ensure smooth operations and timely releases from product launches to on-site marketing and content updates.
- Monitor traffic, conversion and bounce-rate dashboards in partnership with eCommerce analyst; suggest quick UX or content tweaks.
- New Customer Development: Identify and onboard new 3P customers, managing the full cycle from contract negotiation to go-live; evaluate potential partners and expand our eCommerce footprint.
- Performance Reporting & Analytics: Track weekly/monthly KPIs (sales, traffic, conversion, margin); present updates on marketplace performance, promotional effectiveness, and pipeline opportunities.
- Commercial Innovation & Problem-Solving: Develop innovative strategies to overcome challenges and proactively recommend new product assortments, marketing tactics, or site enhancements.
Qualifications & Experience
- 1–3 years in eCommerce trading, digital merchandising, growth marketing or a standout internship/grad role with measurable impact.
- Comfortable with tools such as Amazon Seller Central, Shopify, Magento, Salesforce Commerce Cloud, GA4, Excel/Sheets (pivot tables).
- Evidence of hitting a hard KPI (sales, CVR, ROAS, margin) and ability to explain the rationale behind results.
- Clear, concise communicator who can work with creatives one hour and supply-chain teams the next.
- A side-hustle, campus venture or hack-day project showing entrepreneurial spark.
Skills & Attributes
- Entrepreneurial drive and ability to turn ideas into tests.
- Data fluency with GA4/Seller Central numbers; translate insights into action.
- Growth mindset and learning agility; fast tool/marketplace mastery and iteration.
- Commercial instinct balancing pricing, promotions and ad spend to hit sales and margin goals.
- Clear communicator and collaborator who translates insights for creatives, ops, and leadership.
Why Join Fanatics?
- Opportunity to shape eCommerce strategy for iconic collector products beloved by fans worldwide.
- Dynamic, collaborative environment where initiative and innovation are valued.
- Autonomy to drive growth across multiple key channels and direct site (Topps.com).
- Professional growth through cross-functional collaboration, managing high-profile product launches, and expanding presence across EMEA.
If you’re ready to deliver strong commercial results, lead critical marketplace channels, and champion a best-in-class direct-to-consumer experience, we’d love to hear from you. Apply now to help accelerate our eCommerce growth across EMEA.
Note: This description may contain standard company disclosures. Fanatics Collectibles may conduct background checks consistent with applicable laws.
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eCommerce Account Manager - Fanatics Collectibles employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Account Manager - Fanatics Collectibles
✨Tip Number 1
Get to know the company inside out! Research Fanatics and Topps, their products, and their eCommerce strategies. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences relate to the role. Be ready to discuss specific KPIs you've hit and how you’ve used data to drive results—this is key for an eCommerce Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to contribute to their eCommerce growth.
We think you need these skills to ace eCommerce Account Manager - Fanatics Collectibles
Some tips for your application 🫡
Show Your Passion for eCommerce: When writing your application, let your enthusiasm for eCommerce shine through! We want to see your drive and curiosity about the industry. Share any relevant experiences or projects that highlight your entrepreneurial spirit.
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your key achievements and skills that align with the role without waffling on.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the eCommerce Account Manager position. Mention specific responsibilities from the job description and how your experience matches them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Fanatics
✨Know Your Marketplaces
Before the interview, dive deep into the marketplaces relevant to the role. Familiarise yourself with how topps.com operates on platforms like Amazon and Shopify. Be ready to discuss specific strategies you would implement to optimise listings and drive sales.
✨Showcase Your Data Skills
Since data fluency is key for this role, prepare to talk about your experience with tools like GA4 and Excel. Bring examples of how you've used data to inform decisions or improve performance in previous roles or projects.
✨Demonstrate Your Entrepreneurial Spirit
Fanatics is looking for someone with an entrepreneurial drive. Share any side projects, internships, or experiences where you took initiative and drove results. Highlight how your curiosity and willingness to experiment can benefit their eCommerce strategy.
✨Communicate Clearly and Confidently
As a clear communicator, practice articulating your thoughts on complex topics simply. Be prepared to explain your rationale behind past successes and how you can collaborate effectively with cross-functional teams at Fanatics.
