At a Glance
- Tasks: Engage with fans, drive sales, and maintain store standards in a fun environment.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Enjoy flexible part-time hours, a vibrant team culture, and employee discounts.
- Why this job: Be part of the action, meet fellow sports enthusiasts, and enhance your customer service skills.
- Qualifications: Retail experience is a plus; a positive attitude and teamwork spirit are essential.
- Other info: Ideal for students looking to earn while enjoying the thrill of sports.
Overview
Fanatics Reading, England, United Kingdom
Fanatics Reading, England, United Kingdom
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Job Description
Job Description Calling all sports fans! Are you looking at making extra money while having fun? Join our team as a Casual Retail Assistant and be part of the action taking place in the Sunderland Store.
Job Description Reading, United Kingdom
Job Description Calling all sports fans! Are you looking at making extra money while having fun? Join our team as a Casual Retail Assistant and be part of the action taking place in the Sunderland Store.
Role Purpose Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Retail Assistants will usually be expected to work a part-time schedule which can include days, evenings, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
- Foreign language skills are beneficial but not essential
Job Knowledge, Skills and Abilities
- Possess a fun, professional demeanour
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
Leadership Principles
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Technology, Information and Internet
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Causal Retail Assistant - Reading FC employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Causal Retail Assistant - Reading FC
✨Tip Number 1
Show your passion for sports! When you engage with the team during the interview, let your enthusiasm for the sport and the team shine through. This will demonstrate that you're not just looking for a job, but that you genuinely care about the fan experience.
✨Tip Number 2
Familiarise yourself with the Fanatics brand and their product offerings. Knowing the latest merchandise and being able to discuss it can set you apart from other candidates. It shows that you're proactive and ready to contribute to the team right away.
✨Tip Number 3
Prepare to showcase your teamwork skills. Retail Assistants need to work well in a fast-paced environment, so be ready to share examples of how you've successfully collaborated with others in previous roles or experiences.
✨Tip Number 4
Be flexible with your availability. Since the role requires working evenings and weekends, emphasising your willingness to adapt your schedule can make you a more attractive candidate. It shows that you're committed to being part of the team during busy times.
We think you need these skills to ace Causal Retail Assistant - Reading FC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or sales experience. Emphasise any roles where you interacted with customers, as this is crucial for a Casual Retail Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for sports and customer service. Mention specific experiences that demonstrate your ability to create enjoyable shopping experiences for fans.
Highlight Teamwork Skills: Since the role requires working as part of a team, include examples in your application that illustrate your ability to collaborate effectively with others in fast-paced environments.
Show Enthusiasm: Express your enthusiasm for the role and the brand in your application. Companies like Fanatics appreciate candidates who are genuinely excited about sports and providing excellent customer service.
How to prepare for a job interview at Fanatics
✨Show Your Passion for Sports
As a Casual Retail Assistant, your love for sports will shine through. Be prepared to share your favourite teams and experiences as a fan. This not only shows your enthusiasm but also helps you connect with customers.
✨Demonstrate Customer Service Skills
Highlight any previous experience in retail or customer service. Discuss how you've handled difficult situations or gone the extra mile for a customer. This role is all about creating a great shopping experience, so show that you can do just that!
✨Be Ready for Teamwork
The job requires working as part of a team, so be ready to discuss your experiences in collaborative environments. Share examples of how you've contributed to team success and maintained a positive attitude, especially in fast-paced settings.
✨Know the Brand and Products
Familiarise yourself with Fanatics and their product range before the interview. Being knowledgeable about the merchandise will impress your interviewers and demonstrate your commitment to the role. It’s a great way to show you’re ready to engage with fans effectively.