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- Tasks: Engage with fans, drive sales, and maintain store standards at Sunderland FC.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, work in a fun environment, and be part of the SAFC community.
- Why this job: Combine your passion for football with retail, while creating memorable experiences for fellow fans.
- Qualifications: Retail experience preferred; must be enthusiastic, team-oriented, and available on game days.
- Other info: Opportunity to work in a vibrant atmosphere and connect with sports enthusiasts.
Casual Retail Store Assistant (Sunderland FC)
Fanatics Sunderland, England, United Kingdom
Casual Retail Store Assistant (Sunderland FC)
Fanatics Sunderland, England, United Kingdom
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Job Description
Calling All SAFC Fans !!!
Are you looking at making extra money while working in premises of your beloved football club?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in SAFC !!!
Role Purpose
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
Job Knowledge, Skills And Abilities
- Possess a fun, professional demeanour
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Technology, Information and Internet
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Casual Retail Store Assistant (Sunderland FC) employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Store Assistant (Sunderland FC)
✨Tip Number 1
Show your passion for Sunderland FC! When you engage with the team during interviews or networking, express your enthusiasm for the club and its community. This will demonstrate that you're not just looking for any job, but that you genuinely want to be part of the Sunderland experience.
✨Tip Number 2
Familiarise yourself with the products sold in the store. Knowing the merchandise inside out will help you connect with fans and make recommendations. This knowledge can set you apart from other candidates who may not have the same level of insight into what the store offers.
✨Tip Number 3
Highlight your customer service skills in conversations. Since the role involves creating a positive shopping experience, share specific examples of how you've successfully handled customer interactions in the past. This will show that you can maintain high standards of professionalism.
✨Tip Number 4
Be prepared to discuss your availability. The job requires flexibility, especially on game days and weekends. Make sure to communicate your willingness to work during these times, as it shows your commitment to being part of the team and supporting the club's events.
We think you need these skills to ace Casual Retail Store Assistant (Sunderland FC)
Some tips for your application 🫡
Show Your Passion for Football: Since this role is with Sunderland FC, make sure to express your enthusiasm for the club and football in general. Mention any personal experiences or connections you have with the team to demonstrate your genuine interest.
Highlight Relevant Experience: If you have previous retail or sales experience, be sure to detail it in your application. Focus on specific skills that align with the job description, such as customer service, teamwork, and handling transactions.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. Use keywords from the listing to show that you understand what the role entails and how you fit into it.
Demonstrate Communication Skills: Effective communication is crucial for this position. In your application, provide examples of how you've successfully interacted with customers or worked as part of a team. This will showcase your ability to connect with fans and colleagues alike.
How to prepare for a job interview at Fanatics
✨Show Your Passion for Football
As a Casual Retail Store Assistant at Sunderland FC, it's crucial to demonstrate your enthusiasm for the club. Share your experiences as a fan and how they shape your understanding of customer needs in a sports retail environment.
✨Highlight Your Customer Service Skills
Emphasise your ability to provide excellent customer service. Discuss any previous retail experience where you successfully engaged with customers, resolved issues, or created a positive shopping experience.
✨Be Prepared for Teamwork Questions
Since the role requires working as part of a team, be ready to discuss examples of how you've collaborated with others in fast-paced environments. Highlight your communication skills and ability to support your teammates.
✨Demonstrate Flexibility and Availability
The job may require working evenings and weekends, especially on game days. Be clear about your availability and willingness to adapt to the store's needs, showing that you're committed to being a reliable team member.
