At a Glance
- Tasks: Engage with fans, drive sales, and maintain store standards in a fun environment.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, exciting work atmosphere, and opportunities to connect with sports enthusiasts.
- Why this job: Be part of the action at Twickenham and enhance the fan experience while earning extra cash.
- Qualifications: Retail or sales experience preferred; must be a team player with strong communication skills.
- Other info: Work during game days and events for an unforgettable experience!
Casual Retail Store Assistant (RFU)
Job Description
Calling all rugby fans!
Are you looking at making extra money while having fun?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in Twickenham !!!
Role Purpose
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
Job Knowledge, Skills And Abilities
- Possess a fun, professional demeanour
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally β as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the worldβincluding the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
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Industries
Technology, Information and Internet
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Casual Retail Store Assistant (RFU) employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Casual Retail Store Assistant (RFU)
β¨Tip Number 1
Familiarise yourself with the Fanatics brand and its products. Knowing the inventory and being able to discuss popular items will help you connect with fans and make recommendations, which is key for a Casual Retail Store Assistant.
β¨Tip Number 2
Show your passion for rugby! Being enthusiastic about the sport can create a positive atmosphere for fans and demonstrate that you're a great fit for the team. Share your favourite teams or players during conversations.
β¨Tip Number 3
Prepare to showcase your teamwork skills. Think of examples from past experiences where you've successfully collaborated with others in a fast-paced environment. This will highlight your ability to work well within the Fanatics team.
β¨Tip Number 4
Be ready to discuss your availability. Since the role requires flexibility for game days and events, clearly communicate your schedule and willingness to work during peak times to show your commitment to the position.
We think you need these skills to ace Casual Retail Store Assistant (RFU)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant retail or sales experience. Emphasise any roles where you interacted with customers, as this is crucial for the Casual Retail Store Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for rugby and customer service. Mention specific experiences that demonstrate your ability to create enjoyable shopping experiences for fans.
Showcase Teamwork Skills: In your application, highlight instances where you've successfully worked as part of a team. This role requires collaboration, so demonstrating your ability to work well with others will be beneficial.
Highlight Availability: Clearly state your availability in your application. Since the role may require working evenings and weekends, showing flexibility can make you a more attractive candidate.
How to prepare for a job interview at Fanatics
β¨Show Your Passion for Rugby
As a Casual Retail Store Assistant, it's essential to demonstrate your enthusiasm for rugby. Share your favourite teams or memorable matches during the interview to connect with the interviewers and show that you genuinely care about the sport.
β¨Highlight Your Customer Service Skills
Since the role involves interacting with fans, emphasise your previous experience in customer service. Provide examples of how you've gone above and beyond to ensure a positive shopping experience for customers in past roles.
β¨Demonstrate Teamwork Abilities
The job requires working as part of a team, so be prepared to discuss your experiences collaborating with others. Share specific instances where you contributed to a team's success, especially in fast-paced environments.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to overcome obstacles while maintaining a positive attitude, and be ready to share those stories.