At a Glance
- Tasks: Engage with fans, drive sales, and maintain store standards at Derby FC.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, work in a fun environment, and be part of the Derby FC community.
- Why this job: Combine your passion for football with retail, while working with a dynamic team.
- Qualifications: Retail experience preferred; must be enthusiastic, communicative, and able to work in a fast-paced setting.
- Other info: Ideal for students looking for flexible work around their studies.
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Job Description
Calling All Derby FC Fans !!!
Are you looking at making extra money while working in premises of your beloved football club?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in Derby FC !!!
Role Purpose
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
Job Knowledge, Skills And Abilities
- Possess a fun, professional demeanour
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About The Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Sales and Business Development
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Industries
Technology, Information and Internet
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Casual Retail Store Assistant employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Store Assistant
✨Tip Number 1
Familiarise yourself with Derby FC and its merchandise. Being a fan yourself can give you an edge, as you'll be able to connect with customers on a personal level and provide genuine recommendations.
✨Tip Number 2
Practice your communication skills. As a Casual Retail Store Assistant, you'll need to engage with fans effectively. Role-play scenarios with friends or family to build your confidence in making recommendations and handling transactions.
✨Tip Number 3
Be prepared to showcase your teamwork abilities. Think of examples from past experiences where you've successfully collaborated with others, especially in fast-paced environments, as this will be crucial for the role.
✨Tip Number 4
Show your enthusiasm for the role during any interactions. Whether it's in person or over the phone, expressing your excitement about working at Derby FC can make a lasting impression on the hiring team.
We think you need these skills to ace Casual Retail Store Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous retail or sales experience. Emphasise skills like customer service, teamwork, and communication, as these are crucial for the Casual Retail Store Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Derby FC and your enthusiasm for working in a retail environment. Mention specific experiences that demonstrate your ability to create a positive shopping experience for fans.
Showcase Relevant Skills: In your application, highlight your ability to work in fast-paced environments and your strong verbal communication skills. Provide examples of how you've successfully interacted with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Fanatics
✨Show Your Passion for Football
As a Casual Retail Store Assistant at Derby FC, it's essential to demonstrate your enthusiasm for the club. Share your experiences as a fan and how they inspire you to provide excellent customer service. This connection can resonate well with the interviewers.
✨Highlight Your Retail Experience
If you've worked in retail or sales before, make sure to discuss specific examples of your past roles. Talk about how you engaged with customers, drove sales, and maintained store standards. This will show that you understand the responsibilities of the position.
✨Emphasise Teamwork Skills
The role requires working as part of a team, so be prepared to discuss your ability to collaborate effectively. Share examples of how you've contributed to a team environment in previous jobs, especially in fast-paced settings.
✨Prepare for Customer Interaction Scenarios
Think about potential scenarios you might face while interacting with fans. Be ready to demonstrate how you would handle various situations, such as dealing with difficult customers or making product recommendations based on their needs.