At a Glance
- Tasks: Engage with fans, drive sales, and maintain retail standards.
- Company: Join the dynamic team at DCFC Megastore, where passion meets retail.
- Benefits: Enjoy flexible part-time hours, including evenings and weekends.
- Why this job: Be part of an exciting environment that connects fans with their favourite teams.
- Qualifications: Retail experience preferred; must be a team player with strong communication skills.
- Other info: Opportunity to work during game days and special events.
Overview
Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Retail Assistants will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness, and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Experience & Knowledge
- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours on game days and during events
- Foreign language skills are beneficial but not essential
Job Knowledge, Skills and Abilities
- Possess a fun, professional demeanor
- Demonstrated ability to build product knowledge of Team/League inventory
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude
- Strong verbal communication skills
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Technology, Information and Internet
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Casual Retail Assistant DCFC Megastore employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Casual Retail Assistant DCFC Megastore
β¨Tip Number 1
Familiarise yourself with the team and league youβll be representing. Knowing key players, recent achievements, and fan culture can help you connect with customers and enhance their shopping experience.
β¨Tip Number 2
Practice your communication skills! Being able to engage with fans and make recommendations based on their interests is crucial. Role-play scenarios with friends or family to build your confidence.
β¨Tip Number 3
Show your enthusiasm for retail and customer service during any interactions. A positive attitude can set you apart from other candidates and demonstrate that youβre a great fit for the team.
β¨Tip Number 4
Be prepared to discuss your availability, especially for game days and events. Flexibility is key in retail, and showing that you can commit to the schedule will make you a more attractive candidate.
We think you need these skills to ace Casual Retail Assistant DCFC Megastore
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights any previous retail or sales experience. Emphasise skills that align with the job description, such as customer service, teamwork, and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that demonstrate your ability to create enjoyable shopping experiences for fans.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as your ability to work in fast-paced environments, maintain cleanliness, and provide excellent customer service.
Show Your Passion: Express your passion for the team or league in your application. This can help you stand out as a candidate who genuinely cares about the brand and its fans.
How to prepare for a job interview at Fanatics
β¨Show Your Enthusiasm
As a Retail Assistant, your passion for the brand and its fans is crucial. Make sure to express your excitement about the role and the team during the interview. This will demonstrate that you understand the importance of creating a positive shopping experience.
β¨Demonstrate Team Spirit
Since the role requires working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to communicate effectively and support your teammates, especially in fast-paced environments.
β¨Prepare for Customer Scenarios
Think about common customer interactions you might face in a retail setting. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or making product recommendations based on their needs. This shows your problem-solving skills and customer service focus.
β¨Know the Brand Inside Out
Familiarise yourself with the team or league's history, values, and products. Being knowledgeable about what you're selling will not only impress the interviewers but also help you connect with fans more effectively. It shows that you're genuinely interested in the role and the brand.