Senior Retail Events Manager

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Job Description

Role Purpose:

You will be responsible for supporting and executing the on-site retail offer for several major international events and competitions, responsible for driving sales, profit, growth, standards, and first-class customer service by inspiring and leading your teams.

Responsibilities:

• Collaborate with key head office functions to ensure appropriate replenishment to your stores takes place, particularly during peak trading periods and around match days.
• Work with supporting contractors to deliver on budget, on time, every time.
• Work with the warehouse and merchandising teams to ensure effective delivery schedules.
• Provide best practice to ensure stockrooms and shop floor are managed efficiently.
• Drive KPI\’s including footfall, conversion and AOV.
• Set and agree sales budgets with the Director of Retail and perform regular reviews of forecasts.
• Ensure fans feel immersed into the Retail Events experience.
• Maximise sales through effective management of your team.
• Adjust use of retail space to maximise sales potential.
• Deliver first class visual merchandising in your store and consistently do so.
• This is a hands-on role, and the manager will have the opportunity to do some of the physical build pre-and post-event.
• The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope/level of the role.
• You may also be required from time to time to work additional hours including but not limited to providing support around events and hot markets. This may involve weekend and late-night working.

Knowledge and Experience:

• 5+ years of experience working with major sport governing bodies or major sporting events retail programs.
• Experience of leading teams.
• Live and breathe the values and culture, but be able to grow and develop them.
• Merchandising and layout experience.
• Project management and store openings desirable.
• Able to travel globally for prolonged periods, this of course includes weekends.
• Responsible for Retail execution for a number of retail units operating at the same time in different venues.
• Works closely with Director of Retail to create layouts and block plans for retail units.
• Builds and sustains excellent relationships with external promoters, contractors, and internal stakeholders.
• Confident yet measured in offering feedback to colleagues and senior leadership teams.
• Builds effective routines and processes that deliver consistency in our stores and units, and engages colleagues.

We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion & spiritual beliefs, neurodiversity, disability, and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.

About the Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, .

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