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For Companies At a Glance
- Tasks: Lead and inspire a team to maximise sales and enhance customer experience.
- Company: Join Fanatics Commerce, a leader in licensed sports merchandise with a passion for fans.
- Benefits: Competitive benefits, supportive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values collaboration and innovation in retail.
- Qualifications: Retail management experience and a passion for football are preferred.
- Other info: Work in a fast-paced environment with excellent career development opportunities.
The predicted salary is between 21600 - 36000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Description
Retail ManagerAt Fanatics Commerce, we\’re more than just a leader in licensed sports merchandise – we\’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we\’re Obsessed with Fans , we embrace a Limitless Entrepreneurial Spirit , and we approach every challenge with a Determined and Relentless Mindset . If you\’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
Role OverviewTo work within Sunderland football club store as the Store manager. To manage, motivate, lead and inspire your team to achieve common business goals. To drive your store forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing the retail business.
How you will make an impact:Sales
To maximise sales through effective management of your store team
To drive KPI\’s including footfall, conversion and AOV
To adjust use of floor space to maximise sales potential
To set and agree sales budgets with your line manager and perform regular reforecasts of said budgets
Customers/Fans
To ensure that your store provides the highest level of Customer/Fan service
To develop skill gaps across team to ensure high NPS scores
To deliver first class visual merchandising in your store and consistently do so
To maintain the highest standards of presentation at all times
Costs
To regularly monitor and review all store-related costs across your store
To minimise all areas of loss in order to maximise profitability
To manage payroll within budgets set
To put strict procedures in place in order to minimise stock loss for the business
Security
To ensure all company policies relating to transaction handling are adhered to
To conduct four full audits per year
Responsible for all aspects of security within your store, including subcontracted security guards
To monitor all, till activity in your store and carry out regular security checks on all members of staff in order to minimise stock loss
Operations
Work with key head office stakeholders/functions to ensure appropriate replenishment to your store takes place, particularly during peak trading periods and around match days
Work with the warehouse teams to ensure effective delivery schedules
Provide best practice to ensure stockrooms are managed efficiently
Marketing
To work with the marketing team to ensure effective execution of product launches, events, POS and all other associated marketing activity.
People Management
To develop and manage all staff within the store
To carry out performance management tasks in an effective and clear way
To deliver all aspects of the people management calendar in a clear and professional way
To carry out disciplinary, grievance and capability processes in an effective way
What you bring to the team:
Successful track record of retail management experience with proven track record of achieving target, maximising sales and growth
Experience of working in a fast-paced high-pressured environment
Ability to build strong relationships both internally, and with external partners
Experience of effective allocation of resource
The ability to manage with autonomy
Experience of effective people management, development and succession planning
Evidence of great merchandising skills
Interests in football is desirable
At Fanatics, we value transparency and honesty. If you don\’t meet every single requirement, that\’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you\’re excited about the role and confident that you can contribute, don\’t hesitate to apply. We\’re genuinely interested in how your unique skills and perspective can help us build something amazing together.
Where You\’ll Work and What\’s required:Sunderland football club fan store
Black Cat House,
Monkwearmouth,
Sunderland SR5 1SU
What\’s in it for you:Culture: Join a team where you\’re surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you\’ll be empowered to help shape our culture that celebrates both individual and team successes.
Benefits: At Fanatics, we\’re dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.
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Retail Manager employer: Fanatics, Inc.
Contact Detail:
Fanatics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with sports merchandise. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Fanatics is all about teamwork and passion for fans, so think of examples from your past that showcase your ability to lead and inspire a team.
✨Tip Number 3
Show off your merchandising skills! Bring a portfolio or examples of your previous work to the interview. Highlight how you’ve maximised sales through effective visual merchandising in your past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Fanatics team.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for retail and sports shine through! We want to see how your enthusiasm aligns with our commitment to fans and innovation.
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. We’re looking for specific examples of how you’ve maximised sales and led teams to success, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Fanatics, Inc.
✨Know Your Numbers
As a Retail Manager, you'll need to be on top of your KPIs. Before the interview, brush up on key metrics like footfall, conversion rates, and average order value. Be ready to discuss how you've driven these numbers in past roles.
✨Show Your Passion for Fans
Fanatics is all about the fans! Make sure to express your enthusiasm for customer service and how you’ve gone above and beyond to enhance the fan experience in previous positions. Share specific examples that highlight your commitment.
✨Demonstrate Leadership Skills
Prepare to talk about your experience in managing and motivating teams. Think of instances where you’ve successfully developed staff or resolved conflicts. Highlight your leadership style and how it aligns with Fanatics' BOLD principles.
✨Be Ready for Operational Questions
Expect questions about store operations, including stock management and cost control. Familiarise yourself with best practices in retail operations and be prepared to discuss how you would implement these at the Sunderland store.
