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- Tasks: Lead the order management process and ensure accuracy in a dynamic team environment.
- Company: Join Fanatics Collectibles, a leader in sports merchandise with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive work atmosphere.
- Why this job: Make an impact in a fast-paced role while collaborating with diverse teams.
- Qualifications: Degree level education and strong organisational skills are preferred.
- Other info: Full-time position with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Pre-Production Manager, the Senior Order Management Coordinator is a multi-functional role responsible for leading end-to-end order management within a team of contributors. This person leads the integration of orders within the OTC system, prioritizing workflow within the Order Management Team to ensure accuracy and system acceptance. The role regularly interfaces with internal and external contributors, requiring a proactive approach and excellent communication skills. This is a full time role, in the designated office 5 days per week.
Duties & Responsibilities
- Lead acceptance of OTC process within Pre-Production Team, ensuring successful implementation within the wider business.
- Oversee entire order management process for multiple TEL Hobby & Mass Market/Retail collections, ensuring a consistently high level of accuracy and adherence to deadlines.
- Work with Pre-Production Manager to allocate workflow of all Order Summaries with Order Management Team.
- Be responsible for complete accuracy within all documentation, including reviewing item setup and assembly BOMs on D365 before releasing for RFQs.
- Be the gatekeeper for Customer and Supplier Change Request process on behalf of Pre-Production Team, reviewing changes, ensuring acceptable changes are actioned and escalating problematic change requests to Pre-Production Manager where necessary.
- With Order Management & Sales Integration Coordinator, collaborate with Finance, Product & Sales Support teams to ensure Order Book Setup is complete and accurate.
- Line management responsibilities for OM Coordinator, OM Administrator and OM & SI Coordinator.
- Recommend changes and implementation of tools, processes, and procedures that will improve efficiency and accuracy within the pre-production department.
- Contribute to Pre-Production tasks directed by the Director and Pre-Production Manager as and when required.
Skills & Abilities
- Excellent organizational skills with a proven ability to multi-task and prioritize.
- Proficient knowledge of print processes, techniques and technical terminology.
- The ability to work under pressure and support others within the team.
- Methodical approach with a high attention-to-detail.
- Strong computer skills particularly using Excel are essential.
- Excellent interpersonal and communication skills - written and oral.
- Able to work in a team and with other departments.
- Competent in all Microsoft office applications.
Education & Experience
- Educated to degree level or an equivalent qualification in a relevant subject.
- 2+ Years of Experience in a print/manufacturing environment would be useful but not essential.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Subject to applicable laws, Fanatics Collectibles may choose to run a background check. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.
Senior Order Management Coordinator - Fanatics Collectibles in Milton Keynes employer: Fanatics Inc
Contact Detail:
Fanatics Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Order Management Coordinator - Fanatics Collectibles in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research Fanatics Collectibles, their products, and their culture. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to order management. Think about how your skills align with the role and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Fanatics Collectibles.
We think you need these skills to ace Senior Order Management Coordinator - Fanatics Collectibles in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Order Management Coordinator role. Highlight your relevant experience in order management and any specific skills that match the job description, like your proficiency in Excel and your organisational skills.
Show Off Your Communication Skills: Since this role requires excellent communication, don’t shy away from showcasing your written and oral communication abilities. Use clear and concise language in your application to demonstrate how you can effectively interact with both internal and external contributors.
Be Detail-Oriented: Attention to detail is key in this position. Make sure your application is free from typos and errors. Double-check all your documentation before submitting it to show that you can maintain accuracy, just like the role demands.
Apply Through Our Website: For added security and to ensure your application is seen, make sure to apply through our official website at www.fanaticsinc.com/careers. This way, you can be confident that your application is going directly to us!
How to prepare for a job interview at Fanatics Inc
✨Know Your Order Management Inside Out
Make sure you understand the end-to-end order management process thoroughly. Brush up on your knowledge of OTC systems and be ready to discuss how you've successfully managed workflows in previous roles. This will show that you're not just familiar with the terminology, but that you can apply it practically.
✨Show Off Your Communication Skills
Since this role requires excellent communication with both internal and external contributors, prepare examples of how you've effectively communicated in past positions. Think about times when you had to explain complex processes or resolve conflicts, as these will highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you prioritise tasks and manage multiple projects simultaneously. Use specific examples from your experience to illustrate your methodical approach and attention to detail, especially in high-pressure situations.
✨Familiarise Yourself with Relevant Tools
Since strong computer skills, particularly in Excel, are essential for this role, make sure you're comfortable discussing your proficiency with these tools. If you have experience with D365 or similar software, be prepared to share how you've used them to improve efficiency and accuracy in your work.
