Fanatics seeks a Director of Fan Services to lead global customer support across first and second line teams, owning budgets, headcount, and vendor relationships. This role partners with fulfillment, marketing, analytics and technology to optimize fan experiences and service delivery across channels.
You will shape strategy with data-driven insights, drive KPIs, and build strong teams across on-site, hybrid, and remote work environments, delivering scalable service excellence for fans and
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Director, Fan Services — On-site Fan Experience Leader in Manchester employer: Fanatics, Inc.
Fanatics is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a high-performing team environment. With a focus on professional growth and development, the Global VAT & Tax Manager role provides unique opportunities to lead multi-jurisdiction VAT compliance while enjoying the flexibility of hybrid working in Manchester. Employees benefit from collaboration across diverse teams, ensuring a rewarding experience that drives both personal and organisational success.
