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For Companies At a Glance
- Tasks: Lead and inspire your team to maximise sales and enhance the fan experience.
- Company: Join Fanatics Commerce, a leader in licensed sports merchandise with a passion for fans.
- Benefits: Competitive benefits, supportive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that thrives on collaboration and innovation in retail.
- Qualifications: Retail management experience and a passion for football are desirable.
- Other info: Embrace a culture that values diverse experiences and encourages unique perspectives.
The predicted salary is between 28800 - 43200 £ per year.
At Fanatics Commerce, we are more than just a leader in licensed sports merchandise - we are a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we are Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you are ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ROLE OVERVIEW: To work within Hibernian Football Club store as Store Manager. To manage, motivate, lead and inspire your team to achieve common business goals. To drive your store forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing the retail business.
HOW YOU WILL MAKE AN IMPACT:
- Sales
- To maximise sales through effective management of your store team
- To drive KPI's including footfall, conversion and AOV
- To adjust use of floor space to maximise sales potential
- To set and agree sales budgets with your line manager and perform regular reforecasts of said budgets
- Customers/Fans
- To ensure that your store provides the highest level of Customer/Fan service
- To develop skill gaps across team to ensure high NPS scores
- To deliver first class visual merchandising in your store and consistently do so
- To maintain the highest standards of presentation at all times
- Costs
- To regularly monitor and review all store-related costs across your store
- To minimise all areas of loss in order to maximise profitability
- To manage payroll within budgets set
- To put strict procedures in place in order to minimise stock loss for the business
- Security
- To ensure all company policies relating to transaction handling are adhered to
- To conduct four full audits per year
- Responsible for all aspects of security within your store, including subcontracted security guards
- To monitor all till activity in your store and carry out regular security checks on all members of staff in order to minimise stock loss
- Operations
- Work with key head office stakeholders/functions to ensure appropriate replenishment to your store takes place, particularly during peak trading periods and around match days
- Work with the warehouse teams to ensure effective delivery schedules
- Provide best practice to ensure stockrooms are managed efficiently
- Marketing
- To work with the marketing team to ensure effective execution of product launches, events, POS and all other associated marketing activity.
- People Management
- To develop and manage all staff within the store
- To carry out performance management tasks in an effective and clear way
- To deliver all aspects of the people management calendar in a clear and professional way
- To carry out disciplinary, grievance and capability processes in an effective way
WHAT YOU BRING TO THE TEAM:
- Successful track record of retail management experience with proven track record of achieving target, maximising sales and growth
- Experience of working in a fast-paced high-pressured environment
- Ability to build strong relationships both internally, and with external partners
- Experience of effective allocation of resource
- The ability to manage with autonomy
- Experience of effective people management, development and succession planning
- Evidence of great merchandising skills
- Knowledge of Pack Office
- Interests in football is desirable
At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.
WHERE YOU’LL WORK AND WHAT’S REQUIRED:
Hibernian Club Store
12 Albion Pl
Edinburgh EH7 5QG
Scotland
WHAT’S IN IT FOR YOU:
- Culture: Join a team where you’re surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
- Benefits: At Fanatics, we’re dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.
Retail Manager in Edinburgh employer: Fanatics Inc
Contact Detail:
Fanatics Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with sports merchandise. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for football! When you get the chance to meet potential employers, let your enthusiasm for the sport shine through. It’s all about connecting with the team’s culture and showing you’re a perfect fit.
✨Tip Number 3
Prepare for interviews by researching Fanatics Commerce and their BOLD Leadership principles. Be ready to discuss how your past experiences align with their values and how you can contribute to building championship teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fanatics team and ready to dive into the retail world.
We think you need these skills to ace Retail Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and sports shine through! We want to see how your enthusiasm aligns with our commitment to fans and innovation.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management. Focus on achievements that demonstrate your ability to drive sales and lead a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fanatics!
How to prepare for a job interview at Fanatics Inc
✨Know Your Numbers
Before heading into the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've maximised sales in previous roles and how you plan to drive footfall and conversion rates at Fanatics. Showing that you understand the importance of these figures will impress your interviewers.
✨Show Your Passion for Fans
Fanatics is all about being obsessed with fans, so make sure to convey your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to enhance the customer experience in your past roles. This will demonstrate that you align with their core values.
✨Demonstrate Leadership Skills
As a potential Store Manager, you'll need to showcase your ability to lead and inspire a team. Prepare examples of how you've motivated staff, managed performance, and developed talent in previous positions. Highlighting your people management skills will be key to standing out.
✨Be Ready for Operational Questions
Expect questions about store operations, including stock management and security protocols. Familiarise yourself with best practices in these areas and be prepared to discuss how you would implement them at the Hibernian Club Store. This shows you're not just a people person but also operationally savvy.
