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For Companies At a Glance
- Tasks: Engage with fans, drive sales, and maintain retail standards at Sunderland FC.
- Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
- Benefits: Flexible part-time hours, work in a vibrant sports environment, and employee discounts.
- Why this job: Be part of the action at your favourite football club while earning extra cash!
- Qualifications: Retail experience preferred; must be enthusiastic, team-oriented, and able to work in a fast-paced setting.
- Other info: Ideal for SAFC fans looking to combine passion with work!
Job Description
Calling All SAFC Fans !!!
Are you looking at making extra money while working in premises of your beloved football club?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in SAFC !!!
Role Purpose:
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities:
• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Housekeeping, cleanliness, and general standards
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team
Experience & Knowledge:
• Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
Job Knowledge, Skills and Abilities:
• Possess a fun, professional demeanour
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude
• Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset
Casual Retail Store Assistant (Sunderland FC) employer: Fanatics Inc
Contact Detail:
Fanatics Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Store Assistant (Sunderland FC)
✨Tip Number 1
Show your passion for Sunderland FC! When you engage with fans during your application process, let your enthusiasm for the club shine through. This will demonstrate that you're not just looking for a job, but that you genuinely care about the team and its supporters.
✨Tip Number 2
Familiarise yourself with the products sold in the store. Knowing the merchandise inside out will help you make recommendations to fans and enhance their shopping experience. This knowledge can set you apart from other candidates who may not have done their homework.
✨Tip Number 3
Highlight your teamwork skills during any interviews or discussions. The role requires working as part of a team, so share examples of how you've successfully collaborated with others in fast-paced environments. This will show that you're ready to contribute to a winning team.
✨Tip Number 4
Be prepared to discuss your availability. Since the role involves working on game days and during events, being flexible with your schedule can be a big plus. Make sure to communicate your willingness to work during these peak times when you connect with us.
We think you need these skills to ace Casual Retail Store Assistant (Sunderland FC)
Some tips for your application 🫡
Show Your Passion for Football: Make sure to express your enthusiasm for Sunderland FC and football in general. Mention any relevant experiences as a fan or how you connect with the club's values in your application.
Highlight Relevant Experience: If you have previous retail or sales experience, be sure to detail it in your CV. Focus on specific roles where you demonstrated excellent customer service and teamwork, as these are key for this position.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords like 'communication', 'teamwork', and 'customer service' to align with what the employer is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Fanatics Inc
✨Show Your Passion for Football
As a Casual Retail Store Assistant at Sunderland FC, it's essential to demonstrate your enthusiasm for the club. Share your experiences as a fan and how they motivate you to provide excellent customer service to fellow supporters.
✨Highlight Your Retail Experience
If you've worked in retail or sales before, make sure to discuss specific examples of your past roles. Talk about how you engaged with customers, drove sales, and maintained store standards, as these skills are crucial for this position.
✨Emphasise Teamwork Skills
This role requires working as part of a team, so be prepared to share examples of how you've successfully collaborated with others in fast-paced environments. Highlight your ability to communicate effectively and support your teammates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you overcame challenges or provided exceptional service, and be ready to explain how you handled those situations.