At a Glance
- Tasks: Support the sales team with organisation, communication, and administration tasks.
- Company: Join Topps, a leader in collectibles, known for iconic brands like Premier League and NBA.
- Benefits: Gain exposure to commercial strategy and potential travel opportunities across EMEA.
- Why this job: Perfect for those eager to kickstart a career in sales and commercial operations.
- Qualifications: Experience in sales support or as an Executive Assistant is preferred; familiarity with CRM tools is a plus.
- Other info: This role offers a unique chance to engage with global brand launches and diverse markets.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Topps is seeking a highly organised, proactive, and commercially focused Business Support to support our dynamic Sales team across Europe, the Middle East, and Africa (EMEA) and beyond. Reporting directly to the VP of Sales, EMEA, this role is central to keeping the sales function running efficiently and delivering best-in-class customer engagement across a global footprint.
This is an exciting opportunity for someone looking to build a career in commercial operations – whether coming from a sales support background or from an Executive Assistant or team coordination role. It could also be a fantastic platform for someone exploring a wider career in sales, offering exposure to everything from commercial planning and customer interaction to marketing execution and cross-functional strategy.
Occasional travel may be required across the region for meetings, events, and customer visits.
Key Responsibilities
Sales Team Organisation & Executive Support:
- Provide high-level support to the VP of Sales, EMEA, including calendar, inbox, and travel management
- Manage wider sales team calendars and coordination and align with internal and external stakeholders across international time zones
- Schedule internal check-ins and customer meetings, ensuring timely agendas and action tracking and customer communication
- Coordinate logistics for travel, accommodation, and events for the wider EMEA sales team
- Prepare and reconcile expenses in a timely and accurate manner
- Organise and support team offsites, regional events, and planning sessions
- Maintenance of sales drives and virtual sales area
Presentation & Communications Leadership:
- Lead on structure, formatting, and visual consistency for all internal and external sales presentations
- Ensure all decks, commercial materials, and reviews are polished, professional, and on-brand
- Support creation of sell-in documents, product launch decks, sales reviews, and campaign summaries
- Liaise with cross-functional teams (e.g., marketing, product) for asset alignment
- Liaise with global teams e.g. trade marketing for consistency, regular information sharing and sign off
Sales & System Administration:
- Maintain and update key systems including Salesforce and TM1, ensuring accurate forecasts, account data and customer pricing
- Support regular sales reporting and business performance tracking
- Manage sample product send-outs and sales kits for customer meetings
- Use digital planning tools and trackers to help streamline team organisation
Customer Communication & Engagement:
- Coordinate timely updates to external customers around product changes, commercial releases, or marketing campaigns
- Maintain accurate contact records and customer communication lists
- Work closely with internal teams to ensure messaging is aligned and up to date
- Prepare follow-up materials, order forms, and campaign recaps for customer distribution
Key Skills & Attributes:
- Extremely organised and methodical, with excellent time and project management
- A proactive self-starter who loves getting things done
- Collaborative and team-oriented, with great interpersonal skills
- Comfortable working across international time zones and diverse markets
- Strong written and verbal communication skills
- Able to create clean, professional, and engaging presentations and materials
- Discreet and trustworthy when handling confidential or sensitive information
- Quick to adopt new tools or processes that improve efficiency and clarity
Experience & Background
- Experience in a Sales Coordinator, Executive Assistant, or Commercial Support role
- Prior exposure to supporting senior leadership and cross-functional teams
- Familiarity with Salesforce, TM1, or similar CRM and planning platforms is desirable
- Solid working knowledge of Microsoft Office, especially PowerPoint, Excel, and Outlook
- Knowledge of Concur and Salesforce is desirable
- Background in a customer-facing, fast-paced commercial or sales environment is advantageous
Why This Role?
This position offers an excellent springboard into the world of commercial strategy, with a front-row seat to sales planning, retail execution, and global brand launches. It\’s ideal for someone who is curious about the commercial side of the business and sees themselves eventually growing into roles across sales, account management, or trade marketing.
You\’ll help bring to life some of the world\’s most iconic licenses, including the Premier League, UEFA, NBA, and F1, while playing a key role in the day-to-day success of the sales function at Topps.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Subject to applicable laws, Fanatics Collectibles may choose to run a background check.
Ensure your Fanatics job offer is legitimate and don\’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at
Commercial Business Support - Fanatics Collectibles employer: Fanatics, Inc.
Contact Detail:
Fanatics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Business Support - Fanatics Collectibles
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role. Understanding the nuances of sales team organisation and executive support will help you demonstrate your proactive approach during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 3
Network with professionals in the commercial operations field, especially those who have experience in sales support or executive assistance. They can provide insights and potentially refer you to opportunities within the industry.
✨Tip Number 4
Research the company culture at Topps and Fanatics Collectibles. Being able to articulate how your values align with theirs can set you apart as a candidate who is not only qualified but also a great fit for the team.
We think you need these skills to ace Commercial Business Support - Fanatics Collectibles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, executive assistance, or team coordination. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and proactive nature. Mention specific examples of how you've successfully supported teams or managed projects in the past, particularly in a commercial environment.
Highlight Communication Skills: Since strong written and verbal communication skills are essential for this role, provide examples in your application that demonstrate your ability to create professional presentations and engage with diverse stakeholders.
Show Enthusiasm for the Brand: Express your passion for the brands and products associated with Fanatics Collectibles. Mention any relevant knowledge about their iconic licenses, such as the Premier League or NBA, to show your genuine interest in the company.
How to prepare for a job interview at Fanatics, Inc.
✨Showcase Your Organisational Skills
Given the role's emphasis on organisation and project management, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to prioritise and keep everything running smoothly.
✨Demonstrate Proactivity
This position requires a proactive self-starter. During the interview, share instances where you took the initiative to solve a problem or improve a process. This will show that you're not just reactive but can anticipate needs and act accordingly.
✨Prepare for Cross-Functional Collaboration
Since the role involves liaising with various teams, be ready to discuss your experience working with different departments. Emphasise your interpersonal skills and how you've successfully collaborated with others to achieve common goals.
✨Familiarise Yourself with Relevant Tools
Knowledge of Salesforce, TM1, and Microsoft Office is beneficial for this role. Brush up on these tools before the interview and be prepared to discuss how you've used them in previous roles. This will demonstrate your readiness to hit the ground running.