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For Companies At a Glance
- Tasks: Engage with fans, drive sales, and create an unforgettable shopping experience.
- Company: Join Fanatics, a global leader in sports merchandise and fan engagement.
- Benefits: Enjoy flexible hours, a fun work environment, and the chance to be part of exciting events.
- Why this job: Perfect for sports lovers wanting to earn while being part of the action!
- Qualifications: Retail experience is a plus; must be enthusiastic and ready to work in a team.
- Other info: Work part-time during games and events at the Sunderland Store.
Job Description
Reading, United Kingdom
Job Description
Calling all sports fans! Are you looking at making extra money while having fun? Join our team as a Casual Retail Assistant and be part of the action taking place in the Sunderland Store.
Role Purpose:
Retail Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Retail Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Retail Assistants will usually be expected to work a part-time schedule which can include days, evenings, and weekends.
Responsibilities :
• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Housekeeping, cleanliness, and general standards
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team Experience & Knowledge: • Past experience working in retail or sales preferred
• Ability to work independently and responsibly in a fast-paced environment
• Availability to work extended hours on game days and during events
• Foreign language skills are beneficial but not essential Job Knowledge, Skills and Abilities: • Possess a fun, professional demeanour
• Demonstrated ability to build product knowledge of Team/League inventory
• Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
• Ability to maintain high standards of organization and cleanness
• Proven ability to overcome obstacles while maintaining a positive, can-do attitude
• Strong verbal communication skills The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site,
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
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Job Info
- Locations: Select car leasing stadium, Junction 11, M4, Reading RG2 0FL
- Job Schedule: Part time/Casual
- Regular or Temporary: Regular
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset
Causal Retail Assistant - Reading FC employer: Fanatics, Inc.
Contact Detail:
Fanatics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Causal Retail Assistant - Reading FC
✨Tip Number 1
Familiarise yourself with the Fanatics brand and its products. Knowing the merchandise inside out will help you engage with fans and make informed recommendations, which is key to creating a great shopping experience.
✨Tip Number 2
Show your passion for sports during your interactions. Whether it's through your conversations or body language, demonstrating enthusiasm can set you apart as a candidate who truly connects with the fan base.
✨Tip Number 3
Be prepared to discuss your previous retail or sales experiences in a way that highlights your ability to work in fast-paced environments. Share specific examples of how you've successfully handled customer interactions or challenges.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for the team.
We think you need these skills to ace Causal Retail Assistant - Reading FC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or sales experience. Emphasise any roles where you interacted with customers, as this is crucial for the Casual Retail Assistant position.
Craft a Strong Cover Letter: In your cover letter, express your passion for sports and how it aligns with the role. Mention specific experiences that demonstrate your ability to create enjoyable shopping experiences for fans.
Showcase Communication Skills: Since strong verbal communication skills are essential, consider including examples in your application that showcase your ability to engage with customers effectively.
Highlight Teamwork Experience: The job requires working as part of a team, so include examples from previous jobs or activities where you successfully collaborated with others to achieve a common goal.
How to prepare for a job interview at Fanatics, Inc.
✨Show Your Passion for Sports
As a Casual Retail Assistant, you'll be interacting with sports fans daily. Make sure to express your enthusiasm for sports during the interview. Share your favourite teams or memorable sporting moments to connect with the interviewers and demonstrate that you understand the fan experience.
✨Highlight Your Customer Service Skills
This role requires excellent customer service skills. Be prepared to discuss any previous retail or sales experience where you successfully engaged with customers. Use specific examples to illustrate how you handled challenging situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Abilities
Working as part of a team is crucial in this role. Share experiences where you collaborated effectively with others, especially in fast-paced environments. Highlight your ability to communicate clearly and support your teammates to achieve common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think about how you would greet a fan, recommend products, or manage a busy sales floor. Practising these scenarios can help you respond confidently during the interview.
