Casual Retail Store Assistant
Casual Retail Store Assistant

Casual Retail Store Assistant

Derby Part-Time No home office possible
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At a Glance

  • Tasks: Engage with fans, drive sales, and maintain retail standards at Derby FC.
  • Company: Join Fanatics, a global leader in sports merchandise and fan experiences.
  • Benefits: Flexible part-time hours, work in a fun environment, and be part of the Derby FC community.
  • Why this job: Combine your passion for football with a rewarding retail experience and connect with fellow fans.
  • Qualifications: Retail experience preferred; must be enthusiastic, team-oriented, and able to work in a fast-paced setting.
  • Other info: Opportunity to work during exciting game days and events!

Job Description
Calling All Derby FC Fans !!!
Are you looking at making extra money while working in premises of your beloved football club?
Join our team as a Casual Retail Store Assistant and be part of the action taking place in Derby FC !!!
Role Purpose:
Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations.
Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team!
Casual Retail Store Assistant will usually be expected to work a part-time schedule which can include days, nights, and weekends.
Responsibilities:
β€’ Greet fans and ask questions to help make their shopping experience an enjoyable one
β€’ Make recommendations based on observations and conversations with fans
β€’ Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
β€’ Maintain sales floor and/or stockroom standards with an eye to detail
β€’ Process sales transactions via the Fanatics Point of Sale System (POS)
β€’ Housekeeping, cleanliness, and general standards
β€’ Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
β€’ Perform additional responsibilities as directed by the management team
Experience & Knowledge:
β€’ Past experience working in retail or sales preferred
β€’ Ability to work independently and responsibly in a fast-paced environment
β€’ Availability to work extended hours on game days and during events
Job Knowledge, Skills and Abilities:
β€’ Possess a fun, professional demeanour
β€’ Demonstrated ability to build product knowledge of Team/League inventory
β€’ Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
β€’ Ability to maintain high standards of organization and cleanness
β€’ Proven ability to overcome obstacles while maintaining a positive, can-do attitude
β€’ Strong verbal communication skills
The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
β€’ Build Championship Teams
β€’ Obsessed with Fans
β€’ Limitless Entrepreneurial Spirit
β€’ Determined and Relentless Mindset

Casual Retail Store Assistant employer: Fanatics, Inc.

At Fanatics, we pride ourselves on being an exceptional employer, especially for passionate Derby FC fans looking to join our team as Casual Retail Store Assistants. Our vibrant work culture fosters teamwork and a shared love for sports, while offering flexible part-time hours that fit around your schedule. With opportunities for personal growth and the chance to be part of a global leader in sports commerce, working at our Derby location means being at the heart of the action and contributing to unforgettable fan experiences.
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Contact Detail:

Fanatics, Inc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Casual Retail Store Assistant

✨Tip Number 1

Familiarise yourself with Derby FC and its merchandise. Knowing the team’s history, current players, and popular products will help you connect with fans and make informed recommendations.

✨Tip Number 2

Show your enthusiasm for football and retail during your interactions. A genuine passion for the sport and a friendly attitude can set you apart from other candidates.

✨Tip Number 3

Be prepared to demonstrate your customer service skills in a fast-paced environment. Think of examples from past experiences where you successfully handled challenging situations or provided exceptional service.

✨Tip Number 4

Network with current employees or fans at Derby FC events. Building connections can give you insights into the role and may even lead to a referral, increasing your chances of landing the job.

We think you need these skills to ace Casual Retail Store Assistant

Customer Service Skills
Sales Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Point of Sale (POS) System Proficiency
Product Knowledge
Professional Demeanour
Adaptability
Positive Attitude
Housekeeping Standards

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights any previous retail or sales experience. Emphasise skills that align with the job description, such as customer service, teamwork, and communication.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for Derby FC and your enthusiasm for the role. Mention specific experiences that demonstrate your ability to create enjoyable shopping experiences for fans.

Showcase Relevant Skills: In your application, highlight your ability to work in fast-paced environments and your strong verbal communication skills. Provide examples of how you've successfully worked as part of a team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at Fanatics, Inc.

✨Show Your Passion for Football

As a Casual Retail Store Assistant at Derby FC, it's essential to demonstrate your enthusiasm for the club. Share your experiences as a fan and how they shape your understanding of customer expectations. This connection can help you stand out as someone who truly cares about the brand.

✨Highlight Your Customer Service Skills

Emphasise your ability to provide excellent customer service. Prepare examples from past experiences where you successfully engaged with customers, resolved issues, or enhanced their shopping experience. This will show that you can maintain high standards of professionalism and service.

✨Demonstrate Teamwork Abilities

Since the role requires working as part of a team, be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team's success, especially in fast-paced settings, to illustrate your ability to work well with others.

✨Prepare for Common Retail Scenarios

Anticipate questions related to common retail situations, such as handling difficult customers or managing busy periods. Practising your responses to these scenarios will help you convey your problem-solving skills and positive attitude effectively during the interview.

Casual Retail Store Assistant
Fanatics, Inc.

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