Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Recruiter, Retail Operations & Headquarters will play a critical role in attracting and hiring top talent across retail stores, retail leadership, and corporate headquarters functions.
ROLE OVERVIEW
This role supports two recruiting audiences: retail operations, including store and high-volume hourly hiring as well as full-cycle recruiting for retail leadership roles, and headquarters, including corporate and professional roles. The Recruiter partners with hiring managers, store and operations leaders, and Talent Acquisition teammates to attract, assess, and hire top talent across both areas, delivering an efficient, high-quality recruiting experience across high-volume retail hiring, retail leadership searches, and corporate searches — while also developing and coaching Retail Leaders on hiring processes and best practices to build greater consistency and capability across store-level hiring. The Recruiter, Retail Operations & Headquarters delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
- Build strong working relationships with hiring managers, HR partners, interview teams, and senior recruiters to drive aligned, high-quality hiring outcomes across retail and headquarters functions.
- Contribute to team success through collaboration, execution, and a willingness to learn and grow in a fast-paced Talent Acquisition environment.
- Support Talent Acquisition initiatives that improve consistency, quality, and overall team performance across both high-volume and corporate search channels.
Fan & Customer Impact (Obsessed with Fans)
- Deliver a smooth, timely, and professional candidate experience that reflects the Fanatics brand across both retail and headquarters searches.
- Communicate clearly with candidates and hiring teams to keep the process moving and create confidence in the recruiting experience.
- Support inclusive hiring practices that help build diverse pipelines and stronger teams across store operations and corporate functions.
- Partner with store managers and operations leaders to forecast staffing needs, including seasonal and event-driven surges, ensuring fan-facing teams are fully staffed and ready to perform.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
- Use LinkedIn, ATS tools, and other recruiting resources to identify qualified talent and strengthen pipelines for recurring retail and corporate roles.
- Help improve workflows, scheduling processes, reporting, and communication templates to make recruiting more efficient across both high-volume and professional searches.
- Develop and teach Retail Leaders on hiring processes, interview practices, and tools that build consistent, high-quality hiring capability across store teams.
- Act with curiosity and adaptability as new tools, technologies, and ways of working are introduced across the Talent Acquisition function.
Ownership & Execution (Determined & Relentless Mindset)
- Take full accountability for assigned requisitions and key process steps from intake through offer support across both retail operations and headquarters functions.
- Navigate multiple priorities — balancing speed and volume in retail hiring with consultative depth in corporate searches — with strong attention to detail, organization, and follow-through.
- Maintain accurate ATS data, process discipline, and consistent communication across all stakeholders throughout the full recruiting lifecycle.
We are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
- 2–4 years of recruiting experience supporting multiple functions or business groups, ideally including both high-volume hourly or retail hiring and corporate or professional recruiting.
- Strong communicator with the ability to build rapport with candidates, hiring managers, store and operations leaders, and HR partners across a dynamic, fast-paced environment.
- Organized and detail-oriented, with demonstrated ability to manage multiple requisitions simultaneously across different hiring audiences and complexity levels.
- Experience applying data, insights, systems, and/or technology to improve recruiting execution and hiring outcomes, including pipeline tracking and ATS management.
- Familiarity with ATS platforms such as Greenhouse, Lever, or Workday, with a commitment to maintaining accurate data and process discipline.
- Comfortable coaching or training hiring managers and retail leaders on recruiting processes, interview best practices, and tools to build store-level hiring capability.
- Curious, proactive, and eager to grow into more advanced recruiting responsibilities, with the ability to switch comfortably between fast-paced high-volume store hiring and consultative, relationship-driven headquarters searches.
WORK LOCATION
Hybrid: The primary place of performance of this role is the Company's office located in Manchester, UK subject to the Company's current hybrid work policy. This role currently requires in-office presence 3 days per week.
At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint‑Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.
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Recruiter - Fanatics International in Manchester employer: Fanatics Commerce
Fanatics Commerce is an excellent employer for those passionate about sports and retail, offering a dynamic work environment where employees can thrive during high-energy game days. With a strong focus on employee growth, you will have opportunities to enhance your product knowledge and customer service skills while being part of a supportive team that values exceptional service and brand representation. Located in a vibrant area, the company fosters a culture of enthusiasm and teamwork, making it a rewarding place to work for anyone looking to make a meaningful impact in the retail space.
