Creative Ops Manager

Creative Ops Manager

Full-Time 45000 - 55000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead creative projects from start to finish, ensuring timely delivery and quality.
  • Company: Join Fanatics, a global leader in digital sports, igniting fan passions worldwide.
  • Benefits: Enjoy competitive pay, flexible work options, and a vibrant team culture.
  • Other info: Dynamic environment with opportunities for growth and innovation.
  • Why this job: Be at the forefront of sports marketing and make a real impact on fan experiences.
  • Qualifications: 4+ years in creative project management with strong organisational skills.

The predicted salary is between 45000 - 55000 £ per year.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.

Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores.

Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

In this role, you'll own the full lifecycle of creative projects from brief to final delivery across a high-volume, fast-turnaround marketing calendar. That means always knowing what the team is working on, what's coming next, and what's realistically achievable. You'll be the person stakeholders trust for a straight answer, and the person the creative team trusts to protect their time.

  • Lead end-to-end management of creative projects, delivering on time and on brief across the campaign calendar.
  • Own brief intake: review incoming requests and ensure every brief arrives complete and ready for action.
  • Build and maintain the studio schedule, resourcing the team against live and forecast demand.
  • Assign work thoughtfully, with clear direction, deadlines, and context.
  • Keep project tracking and timelines accurate in Airtable and the rest of the studio toolset, so the whole team can rely on them.
  • Review deliverables for quality, brand consistency, and inclusion of legal, regulatory, and responsible gaming requirements.
  • Own the creative relationship with brand, marketing, media, product, and social teams.
  • Manage approvals across creative leads, legal, compliance, and business stakeholders — driving timely sign-off and keeping an auditable record.
  • Manage freelance and agency onboarding, POs, and invoicing alongside the Director, Creative Operations.
  • Champion AI-assisted production and workflow tools where they add speed without compromising quality or compliance.

What You Bring:

  • 4+ years in creative project management, creative operations, digital production, or marketing operations.
  • Ability to build strong relationships with the multiple teams, including the creative, brand, marketing, external partners and wider stakeholders.
  • Strong understanding of creative workflows and production processes, ideally within an in-house studio.
  • Proven ability to run a high-volume pipeline across multiple concurrent campaigns.
  • Proficiency with Airtable, Figma, Google Workspace, and Slack, with a real instinct for process improvement.
  • Highly organized and detail-oriented — across versions, approvals, specs, and deadlines.
  • A calm, direct communicator who can hold a line with senior stakeholders while keeping the relationship strong.
  • Comfortable presenting process improvements or workflow case studies from past roles.

Bonus Points:

  • Experience in a regulated industry such as online gaming or sports betting, or where compliance and legal review workflows are key.
  • Experience implementing process improvements with AI tooling.

You'll map how work currently flows through the studio, stand up a single source of truth for what's in flight, and deliver our first clear read on capacity.

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit.

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Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

Creative Ops Manager employer: Fanatics Betting & Gaming

Fanatics is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about sports and technology. As a Staff Software Engineer on the Promotions Platform team, you'll enjoy opportunities for professional growth while contributing to cutting-edge projects that enhance the fan experience. With a commitment to employee development, competitive benefits, and a collaborative environment, Fanatics is dedicated to empowering its employees to thrive in a fast-paced, entrepreneurial setting.

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Contact Details:

Fanatics Betting & Gaming Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Creative Ops Manager

✨Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Fanatics Betting & Gaming and show them what you can bring to the table.

✨Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Fanatics Betting & Gaming are looking for.

✨Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Fanatics Betting & Gaming on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

✨Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Fanatics Betting & Gaming. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Creative Ops Manager

Creative Project Management
Digital Production
Marketing Operations
Relationship Building
Creative Workflows
Production Processes
High-Volume Pipeline Management

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Fanatics Betting & Gaming. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Fanatics Betting & Gaming:Show us that you’ve done your homework! In your application, briefly mention what you admire about Fanatics Betting & Gaming’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Fanatics Betting & Gaming

✨Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Fanatics Betting & Gaming will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

✨Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

✨Be Ready for Scenario-Based Questions

At Fanatics Betting & Gaming, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

✨Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.