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- Tasks: Support families and children under 5 through befriending and practical assistance.
- Company: Join Family Lives, a charity dedicated to helping families navigate life's challenges.
- Benefits: Enjoy flexible working hours, remote options, and 27 days annual leave plus bank holidays.
- Why this job: Make a real impact in your community while gaining valuable experience and skills.
- Qualifications: No specific qualifications required; just a passion for helping families and strong communication skills.
- Other info: Regular travel around Westminster is needed; apply early as the position may close soon.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
London Borough of Westminster
This is an exciting opportunity in the Westminster Outreach and Befriending Service for a Family and Volunteer Support Worker to deliver family support and volunteer peer service to families and children under the age of 5, new parents and their families, across the London Borough of Westminster.
This service provides a programme of support for pregnant women and parents/carers which includes face-to-face befriending in the home and community as well as support by phone and video. The aim of the programme is to increase the resilience and emotional wellbeing of parents who are experiencing isolation and require emotional/practical support. Â
The Family and Volunteer Support Worker will work closely with the Team Leader and volunteers as well as the wider Westminster Outreach Service. The team works closely in partnership with Children’s Centres/Family Hubs, midwifery, health teams and mental health services. You must be able and willing to travel regularly around London Borough of Westminster.
About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.
Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Please note that the vacancy may be closed earlier if we get enough applicants.
Closing date: Wednesday 27th August 2025. Interview date: w/c 8th September 2025.
Family & Volunteer Support Worker employer: Family Lives
Contact Detail:
Family Lives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family & Volunteer Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of families and children under five in the Westminster area. Understanding local resources and challenges will help you demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the field, such as those working in Children’s Centres or health services. Building connections can provide valuable insights and may even lead to recommendations for your application.
✨Tip Number 3
Prepare to discuss your experience with emotional support and practical assistance for families. Think of specific examples where you've made a positive impact, as this will showcase your suitability for the role.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to travel within the borough. Highlight any previous roles that required similar adaptability, as this is crucial for the Family & Volunteer Support Worker position.
We think you need these skills to ace Family & Volunteer Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Family & Volunteer Support Worker position. Make sure you grasp the key aspects of the role, such as delivering family support and working with volunteers.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous work with families, children, or in community services, as well as your ability to provide emotional and practical support.
Address the Person Specification: Carefully review the person specification and ensure you address each criterion in your application. Use specific examples from your past experiences to demonstrate how you meet these criteria, particularly focusing on resilience and emotional wellbeing support.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about this role. Highlight your understanding of the challenges faced by families and your commitment to making a positive impact in the community.
How to prepare for a job interview at Family Lives
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Family and Volunteer Support Worker. Be prepared to discuss how your skills and experiences align with the needs of families and children under five.
✨Show Your Empathy
This role requires a high level of emotional intelligence. Be ready to share examples from your past experiences where you've successfully supported individuals or families, particularly in challenging situations.
✨Familiarise Yourself with Local Services
Research the local services available in the Westminster area, such as Children’s Centres and mental health services. Demonstrating knowledge of these resources will show your commitment to supporting families effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in this role. It shows your genuine interest in the position.