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- Tasks: Enhance client experiences and manage enquiries in a supportive law firm.
- Company: Leading family law firm in the UK with a values-driven culture.
- Benefits: Competitive pay starting from £25,000 and a focus on wellbeing.
- Why this job: Make a real difference in client experiences while growing your career.
- Qualifications: Service-oriented with strong organisational and communication skills.
- Other info: Join a team that values excellence and promotes a positive work environment.
The predicted salary is between 25000 - 35000 £ per year.
A leading family law firm in the UK is seeking a Client Services Lead to enhance client experiences and operational precision. This full-time role involves managing client enquiries, billing, and ensuring compliance with regulatory standards. Ideal candidates are service-oriented with experience in a client-facing capacity, showcasing strong organizational and communication skills. The firm offers competitive pay starting from £25,000 and a supportive, values-driven work culture that promotes wellbeing and excellence.
Responsibilities
- Manage client enquiries
- Oversee billing processes
- Ensure compliance with regulatory standards
Qualifications
- Service-oriented with experience in a client-facing capacity
- Strong organizational and communication skills
Five-Star Client Experience Lead in Horsham employer: Family Law Partners
Contact Detail:
Family Law Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Five-Star Client Experience Lead in Horsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm thoroughly. Understand their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in enhancing client experiences.
✨Tip Number 3
Practice your communication skills! Since this role is all about client interaction, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews with friends or family to sharpen your delivery.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and enhancing client experiences.
We think you need these skills to ace Five-Star Client Experience Lead in Horsham
Some tips for your application 🫡
Show Your Service-Oriented Side: When writing your application, make sure to highlight your experience in client-facing roles. We want to see how you've gone above and beyond to enhance client experiences in the past.
Be Organised and Clear: Your written application should reflect strong organisational skills. Use clear headings and bullet points where necessary to make it easy for us to read through your qualifications and experiences.
Communicate Effectively: Strong communication skills are key for this role. Make sure your application is well-written, free of jargon, and conveys your thoughts clearly. We appreciate a friendly tone that reflects your personality!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Family Law Partners
✨Know the Firm Inside Out
Before your interview, take some time to research the family law firm thoroughly. Understand their values, mission, and recent achievements. This will not only help you tailor your answers but also show that you're genuinely interested in the role and the company.
✨Showcase Your Client-Facing Experience
Prepare specific examples from your past roles where you've successfully managed client enquiries or improved client experiences. Highlight your service-oriented mindset and how it aligns with the firm's commitment to excellence.
✨Demonstrate Organisational Skills
Since the role involves overseeing billing processes and ensuring compliance, be ready to discuss how you stay organised in a busy environment. Share tools or methods you use to manage tasks effectively, as this will illustrate your ability to handle the responsibilities of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the firm. Inquire about their approach to client satisfaction or how they support employee wellbeing. This shows that you’re not just looking for any job, but are keen on contributing to their values-driven culture.
