At a Glance
- Tasks: Process grant applications and ensure compliance with service level agreements.
- Company: Values-driven social enterprise supporting families with a collaborative culture.
- Benefits: Diverse workplace, strong team support, and opportunities for personal growth.
- Why this job: Make a difference in families' lives while developing your skills in a supportive environment.
- Qualifications: Strong customer service and administration experience, plus problem-solving skills.
- Other info: Join a dynamic team that values diversity and collaboration.
The predicted salary is between 28800 - 43200 Β£ per year.
A social enterprise supporting families is seeking a dedicated applicant for a role focused on processing grant applications. You will be responsible for managing applications received online and over the phone while ensuring compliance with service level agreements.
Successful candidates must have strong customer service and administration experience, alongside problem-solving abilities. Join a values-based organization that promotes diversity and offers a collaborative work atmosphere.
Apply by submitting an online form along with your CV and cover letter.
Grants Eligibility & Applications Officer in London employer: Family Fund
Contact Detail:
Family Fund Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Grants Eligibility & Applications Officer in London
β¨Tip Number 1
Make sure you know the ins and outs of the grants process. Brush up on your knowledge about grant applications and compliance to show you're ready to hit the ground running!
β¨Tip Number 2
Practice your customer service skills! Since you'll be managing applications over the phone, role-play with a friend to nail down how to handle queries and provide top-notch support.
β¨Tip Number 3
Show off your problem-solving abilities in the interview. Think of examples from your past experiences where you tackled challenges head-on and how that can apply to this role.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Grants Eligibility & Applications Officer in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. We want to see how your skills align with the role of Grants Eligibility & Applications Officer, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about supporting families and how your problem-solving abilities can contribute to our mission. Keep it engaging and personal β we love to see your personality!
Follow the Application Instructions: When applying, make sure to fill out the online form completely and accurately. We appreciate attention to detail, so double-check everything before hitting submit. It shows us youβre serious about the role!
Show Your Values: Since weβre a values-based organisation, let your application reflect our commitment to diversity and collaboration. Share any experiences that demonstrate your alignment with these values, as itβll help us see how youβd fit into our team!
How to prepare for a job interview at Family Fund
β¨Know Your Grants Inside Out
Before the interview, make sure you understand the types of grants the organisation processes. Familiarise yourself with their mission and values, as well as any recent projects they've funded. This will show your genuine interest and help you align your answers with their goals.
β¨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, prepare examples from your past roles where you successfully handled customer inquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
β¨Demonstrate Your Administration Prowess
Be ready to discuss your administrative experience in detail. Talk about specific tools or software you've used for managing applications and how you ensure compliance with service level agreements. This will reassure them that you can handle the responsibilities of the role effectively.
β¨Embrace the Values of Diversity
As a values-based organisation, theyβll appreciate candidates who resonate with their commitment to diversity. Be prepared to share your thoughts on inclusivity and how youβve contributed to a collaborative work environment in the past. This will help you stand out as a candidate who fits their culture.