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- Tasks: Process grant applications and ensure compliance with service level agreements.
- Company: Values-driven social enterprise supporting families with a collaborative culture.
- Benefits: Diverse workplace, strong team support, and opportunities for personal growth.
- Why this job: Make a difference in families' lives while developing your skills in a supportive environment.
- Qualifications: Strong customer service and administration experience, plus problem-solving skills.
- Other info: Join a dynamic team that values diversity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A social enterprise supporting families is seeking a dedicated applicant for a role focused on processing grant applications. You will be responsible for managing applications received online and over the phone while ensuring compliance with service level agreements.
Successful candidates must have strong customer service and administration experience, alongside problem-solving abilities. Join a values-based organization that promotes diversity and offers a collaborative work atmosphere.
Apply by submitting an online form along with your CV and cover letter.
Grants Eligibility & Applications Officer employer: Family Fund
Contact Detail:
Family Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grants Eligibility & Applications Officer
✨Tip Number 1
Make sure you research the social enterprise and its values before your interview. We want to see that you understand our mission and how you can contribute to supporting families through grant applications.
✨Tip Number 2
Practice your customer service skills! Since this role involves managing applications over the phone, we recommend doing mock calls with friends or family to get comfortable with handling queries and providing clear information.
✨Tip Number 3
Show off your problem-solving abilities during the interview. Think of examples from your past experiences where you successfully navigated challenges, especially in administration or customer service roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our collaborative team.
We think you need these skills to ace Grants Eligibility & Applications Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. We want to see how your skills align with the role of Grants Eligibility & Applications Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting families and how your problem-solving abilities can contribute to our mission. Keep it engaging and personal – we love to see your personality!
Follow the Application Instructions: When applying, make sure to fill out the online form completely and accurately. We appreciate attention to detail, so double-check everything before hitting submit. It shows us you’re serious about the role!
Show Your Values: Since we’re a values-based organisation, let your application reflect our commitment to diversity and collaboration. Share any experiences that demonstrate your alignment with these values, as it’ll help us see how you’d fit into our team!
How to prepare for a job interview at Family Fund
✨Know Your Grants
Familiarise yourself with the types of grants the organisation processes. Understand their eligibility criteria and application procedures. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service and administration skills. Think about situations where you resolved issues or improved processes, as these will demonstrate your problem-solving abilities.
✨Understand the Values
Research the organisation's values and mission. Be ready to discuss how your personal values align with theirs. This is crucial in a values-based organisation and will show that you’re a good cultural fit.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value the interviewer’s input. Don’t hesitate to ask for clarification if needed!
