Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage transactions, and maintain a clean store environment.
- Company: Join a dynamic retail team focused on delivering great shopping experiences.
- Benefits: Enjoy perks like educational assistance, retirement plans, and an employee assistance programme.
- Why this job: Be part of a friendly team and make a positive impact on customer experiences.
- Qualifications: Customer service experience preferred; strong communication and problem-solving skills required.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
Overview
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Skills and Experience
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more
Equal Opportunity Employer Notice: We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Employment details
Part time
2467 Kershaw Camden Hwy, Elgin, South Carolina 29720
#J-18808-Ljbffr
Customer Service Associate I employer: Family Dollar
Contact Detail:
Family Dollar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate I
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their customer service experience.
✨Tip Number 2
Practice your customer service scenarios! Think about common situations you might face as a Customer Service Associate and how you'd handle them. This will prepare you for those tricky questions during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A neat appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start.
We think you need these skills to ace Customer Service Associate I
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous customer service experience you've got. We want to see how you’ve made customers happy in the past, so share those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for strong communication skills!
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing to show us that you understand what we’re looking for and how you can meet those needs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Family Dollar
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Associate. Familiarise yourself with tasks like managing sales transactions and maintaining store cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience, which is crucial for this role.
✨Dress the Part
Even if the company has a casual dress code, it's important to look presentable for your interview. Opt for smart-casual attire that reflects the company's culture. This shows respect for the interview process and helps you make a great first impression.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only gives you valuable insights but also demonstrates your enthusiasm for joining the team.
