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For Companies At a Glance
- Tasks: Assist with store operations, customer service, and team development in a dynamic retail environment.
- Company: Join Family Dollar, a leading retail company focused on community and customer satisfaction.
- Benefits: Enjoy health insurance, retirement plans, educational assistance, and more perks.
- Why this job: Make a difference in your community while developing valuable leadership skills.
- Qualifications: Retail management experience preferred; strong communication and problem-solving skills required.
- Other info: Fast-paced environment with opportunities for growth and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development.
Duties
- Assist with store functions and day‑to‑day store activities.
- Help customers in a positive, approachable manner and address any questions or concerns they may have.
- Help organize and transfer merchandise from delivery truck to stockroom and sales floor as needed and ensure the seasonal areas of the store are maintained.
- Perform opening and closing procedures as needed.
- Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
- Maintain promotional effectiveness of store‑front fixtures and displays.
- Assist in ordering merchandise, processing damaged merchandise, record‑keeping (including payroll, scheduling, and cash register deposits and receipts) and loss prevention.
- Maintain areas of the store, including a well‑stocked sales floor and organized stockroom, to company standards.
- Protect and secure all company assets, including store cash.
- Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
- Help the Store Manager supervise, train, and develop Store Associates.
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
- Other duties as assigned.
Skills & Experience
- High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics) is required.
- Store management experience in retail, grocery, or drug store environment is preferred.
- Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Strong communication, interpersonal, and written skills are required.
- Ability to work in a high‑energy, team environment is required.
- Exceptional customer service, organizational, and communication skills are required.
- Strong problem‑solving and decision‑making skills are required.
Perks & Benefits
- Employee Assistance Program.
- Retirement plans.
- Educational Assistance.
- Health, pharmacy, dental, and vision insurance.
- And much more.
Equal Opportunity Employer: We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Assistant Manager II employer: Family Dollar
Contact Detail:
Family Dollar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager II
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail world. A personal recommendation can go a long way in landing that Assistant Manager II role.
✨Tip Number 2
Prepare for the interview by researching Family Dollar and understanding their values. Be ready to discuss how your experience aligns with their mission and how you can contribute to a positive store environment.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've handled customer concerns in the past and how you maintain a friendly atmosphere in a busy retail setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Family Dollar team.
We think you need these skills to ace Assistant Manager II
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Manager II role. Highlight your relevant experience in retail management and customer service, as this will show us you understand what we're looking for.
Show Off Your Skills: Don’t be shy about showcasing your strong communication and organisational skills. We want to see how you can contribute to our team and help maintain a positive environment for both customers and associates.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Family Dollar
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager II role. Familiarise yourself with the key responsibilities like store operations, customer service, and team development. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience.
✨Prepare for Team Management Questions
As an Assistant Manager, you'll be supervising and training staff. Be ready to discuss your leadership style and provide examples of how you've successfully developed team members in previous roles. Highlight your communication skills and how you foster a collaborative environment.
✨Understand Store Operations and Procedures
Brush up on retail operations, including stock management and loss prevention strategies. Be prepared to discuss how you would handle tasks like merchandise organisation and compliance with corporate directives. Showing that you have a solid grasp of these processes will set you apart from other candidates.
