Car Sales Associate/Trainee in Ballymena

Car Sales Associate/Trainee Cloughmills, Ballymena Face to face customer interaction essential. (Although beneficial, car sales experience is not necessary) SALARY Expected earnings £35,000-£40,000 with a generous basic of £25,000 and company car and fuel allowance provided. is a family-run business built on traditional values, with honesty, integrity, and customer service at the heart of everything we do. weve built a reputation were proud of and to continue to build on that reputation we now want a new team member to join us. We are now offering an exciting opportunity for a Sales Associate/Trainee to join our team at our Cloughmills site. This role is ideal for someone with strong people skills and a passion for customer service. Perhaps you currently work in retail or hospitality where one to one customer service is normal, (perhaps working in a phone shop, electrical appliance shop, insurance sales, house sales, letting agency) these roles may allow you to transfer your skills. Location 232 Frosses Rd, Cloughmills, Ballymena BT44 9PU Hours of Work Monday to Friday: 9.00am 5.30pm Saturdays: 9.00am 1.00pm (Some Saturdays off) The Role As a Sales Associate/Trainee, you will: Welcome and assist customers in a professional and friendly manner possibly by responding to initial contact via email, WhatsApp, text or other medium. Understanding customer needs is paramount therefore caring and listening are the most important part of the job. Once you understand the customers needs you will then recommend suitable vehicles and finance options. Carry out vehicle presentations, test drives, and follow-up appointments Support the sales process from initial enquiry through to vehicle handover Maintain accurate customer records and update CRM systems Help achieve individual and team sales targets Ensure the showroom and forecourt are clean, presentable, and well maintained Provide excellent aftersales support and customer service Experience & Skills We dont expect you to have car sales experience well provide full training. What were looking for is enthusiasm and the right attitude: Strong customer service or retail experience (e.g. sales, hospitality, mobile phones, electronics, or furniture). Excellent communication skills with the ability to build rapport quickly. Good IT skills to handle the administration side of the role. Willingness to learn, follow processes, and be part of a team. A valid driving licence Benefits Competitive starting salary with clear progression opportunities. Uncapped commission potential as you develop in the role. Ongoing training and career development. Supportive, family-run working environment.