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- Tasks: Support customers with inquiries about savings and mortgage products while promoting services.
- Company: Reputable financial organisation with a focus on customer service.
- Benefits: Hybrid working, free professional qualifications, and health benefits after probation.
- Why this job: Join a dynamic team and help customers achieve their financial goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for career growth in the financial sector.
The predicted salary is between 36000 - 60000 £ per year.
A financial organization is seeking a New Business Team Representative in Epsom. This role involves providing support to prospective customers making inquiries about savings and mortgage products.
Responsibilities include:
- Handling calls
- Promoting services
- Maintaining product knowledge
After a probation period, employees can benefit from hybrid working and study for professional qualifications at no cost. Health benefits like free BUPA healthcare are available after probation.
Mortgage & Savings Enquiries Specialist — Hybrid Role employer: Family Building Society
Contact Detail:
Family Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage & Savings Enquiries Specialist — Hybrid Role
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. Focus on being clear, friendly, and knowledgeable about savings and mortgage products.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mortgage & Savings Enquiries Specialist — Hybrid Role
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping customers shine through. We want to see that you’re excited about the role and ready to support prospective customers with their savings and mortgage inquiries.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience you have in customer service or financial products. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Family Building Society
✨Know Your Products
Make sure you have a solid understanding of the savings and mortgage products offered by the company. Research their features, benefits, and any recent changes in the market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Mortgage & Savings Enquiries Specialist, you'll be handling calls and promoting services. Practise clear and concise communication. You could even role-play with a friend to simulate the interview environment and get comfortable with discussing financial products.
✨Show Enthusiasm for Customer Support
Demonstrate your passion for helping customers. Share examples from your past experiences where you've gone above and beyond to assist someone. This will highlight your suitability for a role focused on customer inquiries and support.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, training opportunities, and the hybrid working model. This shows that you're not only interested in the job but also in how you can grow within the organisation.
