At a Glance
- Tasks: Support customers with inquiries about savings and mortgage products while promoting services.
- Company: Dynamic financial organisation focused on customer service and growth.
- Benefits: Hybrid working, free professional qualifications, and health benefits after probation.
- Why this job: Join a supportive team and help customers achieve their financial goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunity for career development in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
A financial organization is seeking a New Business Team Representative in Epsom. This role involves providing support to prospective customers making inquiries about savings and mortgage products.
Responsibilities include:
- Handling calls
- Promoting services
- Maintaining product knowledge
After a probation period, employees can benefit from hybrid working and study for professional qualifications at no cost. Health benefits like free BUPA healthcare are available after probation.
Mortgage & Savings Enquiries Specialist — Hybrid Role in Epsom employer: Family Building Society
Contact Detail:
Family Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage & Savings Enquiries Specialist — Hybrid Role in Epsom
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. Focus on being clear, friendly, and knowledgeable about mortgage and savings products.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mortgage & Savings Enquiries Specialist — Hybrid Role in Epsom
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping customers shine through. We want to see that you’re excited about the role and ready to support prospective customers with their savings and mortgage inquiries.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or financial products. We love seeing how your background aligns with the responsibilities of the Mortgage & Savings Enquiries Specialist role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Family Building Society
✨Know Your Products
Make sure you have a solid understanding of the savings and mortgage products offered by the company. Research their features, benefits, and any recent changes in the market. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
As a Mortgage & Savings Enquiries Specialist, you'll be handling calls and promoting services. Practise clear and concise communication. Role-play with a friend or family member to simulate common customer inquiries and refine your responses.
✨Show Enthusiasm for Learning
Highlight your eagerness to pursue professional qualifications during the interview. Discuss how this aligns with your career goals and how it can benefit the company. This shows that you're committed to personal growth and contributing to the team's success.
✨Prepare Questions for Them
At the end of the interview, be ready to ask insightful questions about the team dynamics, training opportunities, and the hybrid working model. This demonstrates your interest in the role and helps you gauge if the company is the right fit for you.