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For Companies At a Glance
- Tasks: Provide top-notch customer service and technical support while managing inquiries and complaints.
- Company: Leading construction company committed to teamwork and sustainability.
- Benefits: Hybrid work model, supportive culture, and opportunities for personal growth.
- Why this job: Make a real impact by helping customers and contributing to a positive workplace.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Join a dynamic team focused on collaboration and a sustainable future.
The predicted salary is between 28800 - 43200 £ per year.
A leading construction company in the United Kingdom is seeking a Customer Service Advisor in Stirling. The role involves providing technical information on products, processing purchase orders, and managing customer inquiries and complaints with empathy.
The ideal candidate will have:
- Experience in a customer-facing role
- Strong communication skills
- A detail-oriented approach
Join a workplace that values teamwork, culture, and sustainability while ensuring a positive working environment.
Customer Service Advisor - Hybrid Role with Impact in Stirling employer: Family and Children's Service of the Capital Region
Contact Detail:
Family and Children's Service of the Capital Region Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Hybrid Role with Impact in Stirling
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle inquiries and complaints with empathy, just like the job requires.
✨Tip Number 3
Research the company’s values and culture. When we align our answers with what they stand for, it shows we’re not just looking for any job, but we genuinely want to be part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our approach based on the specific role and company culture.
We think you need these skills to ace Customer Service Advisor - Hybrid Role with Impact in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled inquiries and complaints in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you align with our values of teamwork and sustainability. Keep it friendly and professional!
Showcase Your Empathy: In your application, give examples of how you've dealt with customers in a compassionate way. We value empathy highly, so let us know how you’ve made a positive impact on someone’s experience.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Family and Children's Service of the Capital Region
✨Know the Company Inside Out
Before your interview, take some time to research the construction company. Understand their values, projects, and commitment to sustainability. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or complaints. Highlight how you approached each situation with empathy and detail-oriented solutions. This will demonstrate your ability to thrive in a customer-facing role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen on understanding the needs of customers, which is crucial for a Customer Service Advisor.
✨Emphasise Teamwork and Culture Fit
Since the company values teamwork and culture, be ready to discuss how you work well in a team setting. Share examples of how you've collaborated with others in previous roles and how you can contribute positively to their workplace environment.
