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For Companies At a Glance
- Tasks: Provide expert technical support and resolve project challenges for customers and teams.
- Company: Join Etex, a leader in sustainable construction with a people-first culture.
- Benefits: Receive extensive training, flexible working, and be part of a trusted company.
- Why this job: Make a meaningful impact while learning and growing in a dynamic environment.
- Qualifications: Strong problem-solving skills, proficiency in Microsoft Office, and basic AutoCAD knowledge.
- Other info: Embrace diversity and innovation while contributing to a sustainable future.
The predicted salary is between 28800 - 43200 £ per year.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Technical Advisor in Measham!
The Technical Advisor will provide expert technical support to customers and internal teams, ensuring accurate specifications, resolving project challenges, and contributing to product development and fire testing initiatives. A successful candidate will receive around six months of one‑to‑one practical training and structured support to develop the knowledge needed to pass the IFE Level 2 qualification.
What Youll Do
- Provide technical advice to customers via email and phone, ensuring timely and accurate responses.
- Deliver full specifications and assist with AutoCAD details for projects.
- Conduct product awareness training and occasional site visits to resolve project‑specific issues.
- Support fire test installations and maintain accurate reporting of technical KPIs and trends.
- Continuously improve technical processes and contribute to innovation in firestopping solutions.
What youll bring
- Strong problem‑solving and customer‑facing skills with a professional and presentable approach.
- Proficiency in Microsoft Office.
- Basic AutoCAD knowledge is advantageous.
- Excellent communication and presentation skills for training and client interactions.
- Ability to manage multiple tasks and maintain high standards of integrity and transparency.
- An interest in passing and acquiring the IFE level 2.
We Offer
We are named the world’s #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023! Our culture we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people. Our Road to Sustainability 2030 is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions. We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination. Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Technical Advisor in Donisthorpe employer: Family and Children's Service of the Capital Region
Contact Detail:
Family and Children's Service of the Capital Region Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Advisor in Donisthorpe
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Etex on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common technical questions related to the role. We recommend using mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of examples from your past experiences where you tackled challenges head-on, especially in customer-facing situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Technical Advisor position can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Technical Advisor in Donisthorpe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming a Technical Advisor and contributing to our mission at Etex.
Tailor Your CV: Make sure your CV is tailored to highlight the skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Family and Children's Service of the Capital Region
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to firestopping solutions and AutoCAD. Etex is looking for someone who can provide expert advice, so being well-versed in the specifics will help you stand out.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Etex values strong problem-solving abilities, so be ready to discuss situations where you've successfully resolved issues for customers or projects.
✨Practice Your Communication
Since you'll be interacting with customers and conducting training, practice clear and confident communication. Consider doing mock interviews or presentations to refine your delivery and ensure you come across as professional and approachable.
✨Emphasise Your Team Spirit
Etex places a high value on teamwork and collaboration. Be prepared to share experiences that highlight your ability to work well with others, contribute to a positive team environment, and support your colleagues in achieving common goals.