At a Glance
- Tasks: Lead a team to convert parent enquiries into registrations through effective communication.
- Company: Join Family Adventures Group, a vibrant company focused on customer experience.
- Benefits: Competitive salary of £31,782.40 and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and success.
- Why this job: Make a difference in families' lives while developing your leadership skills.
- Qualifications: Experience in enquiry conversion and strong communication skills required.
The predicted salary is between 31782 - 31782 € per year.
Family Adventures Group is hiring a Senior Enquiries, Sales & Customer Experience Supervisor in Weston-super-Mare. This full-time role involves leading a team to convert parent enquiries into show-arounds and registrations through effective phone communication.
Key responsibilities include:
- Managing conversion performance
- Coaching team members
- Utilizing HubSpot to track progress
Candidates should have experience in enquiry conversion, excellent communication skills, and strong organizational abilities. This position offers a salary of £31,782.40 per annum.
Senior Enquiries & Sales Leader — Customer Experience in Weston-super-Mare employer: Family Adventures Group
Family Adventures Group is an exceptional employer, offering a vibrant work culture in the picturesque setting of Weston-super-Mare. With a strong focus on employee development and a commitment to fostering teamwork, we provide our staff with ample opportunities for growth and advancement. Join us to be part of a passionate team dedicated to creating memorable experiences for families, all while enjoying competitive benefits and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Enquiries & Sales Leader — Customer Experience in Weston-super-Mare
✨Tip Number 1
Get to know the company inside out! Research Family Adventures Group and understand their values, mission, and customer experience approach. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone communication skills! Since this role involves converting enquiries over the phone, we recommend doing mock calls with friends or family. Focus on being clear, friendly, and persuasive – it’ll make a huge difference during your actual interviews.
✨Tip Number 3
Show off your coaching abilities! Think of examples where you've helped others improve their performance. We want to see how you can lead a team effectively, so be ready to share those success stories during your discussions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Family Adventures Group team. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Enquiries & Sales Leader — Customer Experience in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer experience shine through. We want to see how much you care about converting enquiries into meaningful connections!
Highlight Relevant Experience:Make sure to showcase any previous roles where you've successfully converted enquiries or led a team. We love seeing how your past experiences align with what we do at Family Adventures Group.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the Senior Enquiries & Sales Leader role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Family Adventures Group
✨Know Your Stuff
Before the interview, make sure you understand Family Adventures Group's mission and values. Familiarise yourself with their approach to customer experience and how they handle enquiries. This will help you demonstrate your genuine interest in the role and show that you're aligned with their goals.
✨Showcase Your Communication Skills
Since this role heavily relies on effective phone communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery. Remember, it's not just what you say, but how you say it that counts!
✨Highlight Your Coaching Experience
Be prepared to discuss your previous experience in coaching or leading teams. Think of specific examples where you've successfully improved team performance or converted enquiries into registrations. This will illustrate your capability to manage and inspire others in the role.
✨Get Comfortable with HubSpot
Since you'll be using HubSpot to track progress, brush up on your skills with this platform. If you have prior experience, be ready to share how you've used it effectively in the past. If not, consider watching some tutorials to get a basic understanding—this shows initiative and readiness to learn!
