At a Glance
- Tasks: Lead a team to convert parent enquiries into registrations through effective communication.
- Company: Join Family Adventures Group, a vibrant company focused on customer experience.
- Benefits: Competitive salary of £31,782.40 and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and success.
- Why this job: Make a difference in families' lives while developing your leadership skills.
- Qualifications: Experience in enquiry conversion and strong communication skills required.
The predicted salary is between 31782 - 31782 € per year.
Family Adventures Group is hiring a Senior Enquiries, Sales & Customer Experience Supervisor in Weston-super-Mare. This full-time role involves leading a team to convert parent enquiries into show-arounds and registrations through effective phone communication.
Key responsibilities include:
- Managing conversion performance
- Coaching team members
- Utilizing HubSpot to track progress
Candidates should have experience in enquiry conversion, excellent communication skills, and strong organizational abilities. This position offers a salary of £31,782.40 per annum.
Senior Enquiries & Sales Leader — Customer Experience employer: Family Adventures Group
Family Adventures Group is an exceptional employer that prioritises a supportive and dynamic work culture in Weston-super-Mare. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their roles. Join us to be part of a passionate team dedicated to creating memorable experiences for families, all while enjoying competitive benefits and a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Enquiries & Sales Leader — Customer Experience
✨Tip Number 1
Get to know the company inside out! Research Family Adventures Group and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone communication skills! Since this role is all about converting enquiries, make sure you can confidently engage with parents over the phone. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your coaching abilities! Think of examples from your past where you've helped others improve their performance. Be ready to discuss how you can lead and inspire your future team at Family Adventures Group.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining the Family Adventures Group team.
We think you need these skills to ace Senior Enquiries & Sales Leader — Customer Experience
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer experience shine through. We want to see how much you care about converting enquiries into meaningful connections!
Highlight Relevant Experience:Make sure to showcase any previous roles where you've successfully managed enquiries or sales. We love seeing how your past experiences can contribute to our team's success!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the Senior Enquiries & Sales Leader role.
Apply Through Our Website:Don't forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Family Adventures Group
✨Know Your Stuff
Before the interview, make sure you understand Family Adventures Group's mission and values. Familiarise yourself with their approach to customer experience and how they convert enquiries into registrations. This will show that you're genuinely interested in the role and can align with their goals.
✨Show Off Your Communication Skills
Since this role heavily relies on effective phone communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Demonstrate Leadership Qualities
As a Senior Enquiries & Sales Leader, you'll be expected to coach and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to motivate others and drive results.
✨Get Comfortable with HubSpot
Since you'll be using HubSpot to track progress, brush up on your skills with this platform. If you have prior experience, be ready to discuss how you've used it effectively. If not, consider watching some tutorials to get a basic understanding—this could really set you apart!
