FOOD Club Assistant and Driver

ID: 1580           FOOD Club Assistant and Driver, Family Action FOOD Clubs

Service: FOOD CLUBS

Salary: £27,320 FTE per annum, inclusive of Inner London Weighting £10,928.00 pro-rata per annum, inclusive of Inner London Weighting)

Location: Greenwich.

Hours: 14.8 hours/week (Thursday 9-5pm, Friday 9-5pm)

Contract: Fixed term till 31 March 2026, with possibility of extension.

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

FOOD Club Assistant and Driver will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

Main Responsibilities:

Our FOOD (Food On Our Doorstep) programme aims to: provide regular access to a sustainable supply of food to people at risk of food insecurity; encourage families to access local support services and be signposted to other agencies; increase disposable income for local families to improve life chances and wellbeing; reduce the amount of food being sent to landfill in the UK by utilising surplus food.

Key tasks and responsibilities:

1.      Supporting all aspects of the day-to-day running of the programme to ensure the clubs have high standards of service delivery.

2.     Supporting the FOOD Club Coordinator to carry out regular compliance checks to ensure the quality and safety of the service, in order to protect service users and Family Action.

3.     Ensuring all aspects of the role are carried out in line with food safety/hygiene standards.

4.     Ensure volunteers are using up-to-date allergies forms to prevent any risk to service users.

5.     Support the FOOD Club Coordinator with financial checks, stock control, recruitment, induction and training of volunteers.

6.     Recording accurate data to enable the FOOD Club Coordinator to report on KPIs, including uptake of the scheme, service user income, and the positive financial impact on families.

7.     Encourage regular attendance at FOOD Clubs to ensure income is maintained and to prevent food wastage.

8.     Provide regular feedback to the FOOD Club Coordinator on the quality of food and resources from suppliers.

Main Requirements (for details check the job description and person specification):

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level.

Benefits:

–       an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.

–       up to 6% matched-pension contributions

–       flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

–       enhanced paid sick leave and paid family leave provisions

–       eye care and winter flu jabs vouchers

–       cycle to work scheme

–       investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Click the “Apply Now” link below and fill out our digital application form

·       Closing Date: Monday 6th October 2025 at 23:59

·       To learn more about Family Action: Careers

·       To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sylvia Barnes (full email address on advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.