Assistant Director of Partnership, Services and Innovation

Salary: £61,000 (inclusive of ILW and market allowance) | Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region. Hours: Full Time - 37 hours a week. We offer flexible working arrangements. Contract: Permanent.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. We transform lives by providing practical, emotional and financial support to those experiencing poverty, disadvantage and social isolation.

The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation - if so, you have found it.

The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support. BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion.

In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model. BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.

The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery. You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.

• Lead and manage strategic partnerships at a local and national level.
• Provide leadership and drive innovation across BBBC.
• Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.
• Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.
• Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.
• Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action's policies and frameworks.
• Be a key member of Family Action's London team and the wider Senior Leadership Group.

• Strong track record in stakeholder engagement and cross-sector partnership working.
• Proven experience leading services for children, young people, adults and families.
• Ability to manage teams, budgets, income generation and service performance to a high standard.
• Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
• Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.

• Annual leave entitlement starts at 25 working days per year, rising by one day each April up to a maximum of 30 days, plus bank holidays.
• Pension contributions are up to 6% matched.
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu vaccinations.
• Vouchers and cycle-to-work scheme.
• Ongoing professional development and quality training opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people-focused, can-do organisation that operates with mutual respect.