Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support a team while managing client services in family addiction.
- Company: Families Out Loud, a charity dedicated to supporting families affected by addiction.
- Benefits: Make a real difference in people's lives while working in a purpose-driven environment.
- Other info: Flexible part-time role with opportunities for personal and professional growth.
- Why this job: Join a mission-focused team and help families navigate the challenges of addiction.
- Qualifications: Minimum 2 years in management or service leadership, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Families Out Loud is a growing Wiltshire-based charity that supports families affected by a loved one’s drug or alcohol use. As we expand our reach and deepen our impact, we are investing in our infrastructure to ensure our operations reflect the care and integrity at the heart of our mission.
We are seeking an experienced Service Manager, who is either BACP (or similar) registered, to join the team. Working closely with the Board of Trustees, you will manage our client services and counselling support team, whilst maintaining a small caseload. This is a key role for someone who thrives in a purpose-led environment and wants to make a direct impact in the field of family addiction. Committed to our Purpose, Vision, and Values, your work will help to secure the charity’s continued growth and future success.
- Manage the full client journey, from initial enquiry to end of support
- Lead and support a team of freelance counsellors (supervision, coordination, oversight, wellbeing awareness)
- Ensure safeguarding concerns are managed appropriately and in line with policy
- Oversee use of practice management systems (clinical and administrative)
- Provide a monthly service report (activity, KPIs and administrative)
- Contribute to the ongoing development and improvement of the service
A minimum of 2 years’ management, supervisory or service leadership experience.
Strong time management and organisation skills.
Ability to manage multiple priorities in a flexible, part-time role.
Head of Care - Children's Services employer: Families Out Loud
Contact Detail:
Families Out Loud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Care - Children's Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector, especially those involved in family support services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, whether at events or interviews, let your enthusiasm for helping families shine through. Share personal stories or experiences that highlight your commitment to the cause.
✨Tip Number 3
Prepare for the interview by researching Families Out Loud thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference in the lives of families affected by addiction.
We think you need these skills to ace Head of Care - Children's Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how your values align with our mission at Families Out Loud, so don’t hold back on sharing why this role matters to you!
Tailor Your Experience: Make sure to highlight your relevant experience in service management and counselling support. We’re looking for someone who can manage a team effectively, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, we’re busy too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Families Out Loud
✨Know Your Mission
Before the interview, take some time to really understand Families Out Loud's mission and values. Think about how your experience aligns with their purpose of supporting families affected by addiction. This will help you articulate why you're passionate about the role and how you can contribute.
✨Showcase Your Leadership Skills
As a potential Service Manager, it's crucial to demonstrate your leadership abilities. Prepare specific examples from your past experiences where you've successfully led a team or managed a project. Highlight your approach to supervision and how you ensure the wellbeing of your team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially around safeguarding concerns and managing client journeys. Think of scenarios you've faced in previous roles and how you handled them. This will show your ability to think on your feet and make sound decisions.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the charity's future plans, team dynamics, and how they measure success. This not only shows your interest but also helps you gauge if this is the right fit for you.