At a Glance
- Tasks: Make calls to invite clients for complimentary financial reviews and set appointments.
- Company: Join a dynamic financial services team focused on client engagement.
- Benefits: Flexible working options, competitive pay, and a supportive work environment.
- Other info: Office-based or hybrid options available for experienced candidates.
- Why this job: Enhance your communication skills while helping clients achieve financial wellness.
- Qualifications: Experience in telemarketing or customer service is a plus; confident communicators welcome.
The predicted salary is between 25000 - 35000 € per year.
Responsibilities:
- Make outbound calls using provided leads
- Professionally introduce purpose of call (no product selling)
- Invite clients for a complimentary financial review
- Qualify prospects and fix appointments for licensed consultants
- Confirm details and conduct reminder follow-ups
- Update call outcomes accurately and comply with scripts
Requirements:
- Telemarketing or customer service experience preferred
- Confident communicator with good phone etiquette
- Basic computer skills (CRM, Excel, Google Sheets)
- Reliable and target-driven
Weekdays, 6–8 hours Office-based (Alexandra)/Hybrid (if experienced)
EXPERIENCED TELEMARKETER employer: Familia Group
Join a dynamic team as an Experienced Telemarketer in the heart of Alexandra, where we prioritise a supportive work culture that fosters professional growth and development. Enjoy flexible hybrid working options, competitive remuneration, and the opportunity to make a meaningful impact by connecting clients with essential financial services. Our commitment to employee well-being and success makes us an exceptional employer for those seeking a rewarding career in telemarketing.
StudySmarter Expert Advice🤫
We think this is how you could land EXPERIENCED TELEMARKETER
✨Tip Number 1
Practice your phone skills before the big day! Grab a friend and role-play some calls. This will help you sound confident and professional when you're reaching out to potential clients.
✨Tip Number 2
Know your stuff! Familiarise yourself with the financial services you'll be discussing. The more you know, the easier it’ll be to engage prospects and set those appointments.
✨Tip Number 3
Stay organised! Use a simple spreadsheet or CRM to track your calls and follow-ups. This will help you keep on top of your leads and ensure no one slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us at StudySmarter. We’re excited to see your application and hopefully have you on board soon!
We think you need these skills to ace EXPERIENCED TELEMARKETER
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any telemarketing or customer service experience you have. We want to see how your background aligns with the role, so don’t hold back on sharing relevant stories!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and get straight to the point about why you’re a great fit for us.
Demonstrate Your Communication Skills:Since this role is all about communication, let your personality shine through in your writing. Use a friendly tone and show us that you can engage effectively, just like you would on a call.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Familia Group
✨Know Your Script
Familiarise yourself with the call scripts provided by the company. Understanding the flow of the conversation will help you sound natural and confident during the interview, showcasing your ability to follow guidelines while still being personable.
✨Practice Your Pitch
Since the role involves introducing the purpose of calls, practice how you would present this in a friendly yet professional manner. Role-playing with a friend can help you refine your delivery and ensure you come across as a confident communicator.
✨Highlight Relevant Experience
Be ready to discuss your previous telemarketing or customer service experience. Prepare specific examples of how you've successfully qualified prospects or set appointments in the past, as this will demonstrate your capability for the role.
✨Show Your Tech Savvy
Brush up on your basic computer skills, especially with CRM systems, Excel, and Google Sheets. Be prepared to discuss how you've used these tools in previous roles, as this will show that you're reliable and can handle the administrative side of the job.
