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- Tasks: Be the go-to person for tech issues and support users effectively.
- Company: Modern consultancy in Leeds with a focus on growth and learning.
- Benefits: Funded training, career progression, and a supportive work culture.
- Why this job: Kickstart your career in tech with a clear path to cyber security.
- Qualifications: Experience in technical support and strong problem-solving skills.
- Other info: Join a team that values continuous learning and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A modern technical consultancy is seeking an Associate Technical Specialist (Service Desk Engineer) based in Leeds. This role involves acting as the first point of contact for technical issues and offers a pathway to advanced technical and cyber security roles.
Ideal candidates will have experience in technical support and strong troubleshooting skills. The company is committed to professional development with funded training and a culture of continuous learning.
Service Desk Engineer — Career Path to Cyber Security in Leeds employer: Falx
Contact Detail:
Falx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Engineer — Career Path to Cyber Security in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend local tech meetups. Building connections can give us the inside scoop on job openings and company culture.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your troubleshooting skills and be ready to demonstrate your problem-solving abilities during interviews. We want to show them we’re the best fit for the role!
✨Tip Number 3
Don’t forget to showcase your passion for cyber security! Mention any relevant courses or projects you’ve done. This shows we’re not just looking for a job, but a career path in this exciting field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Service Desk Engineer — Career Path to Cyber Security in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience and troubleshooting skills. We want to see how your background aligns with the role of a Service Desk Engineer, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the opportunity and how you see this role as a stepping stone into cyber security. We love seeing passion and motivation!
Showcase Your Learning Mindset: Since we’re all about continuous learning, mention any relevant training or certifications you’ve completed. If you’re currently pursuing any courses, let us know! It shows you’re committed to growing in the tech field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Falx
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around troubleshooting common issues. Be prepared to discuss specific problems you've solved in the past and the tools you used. This will show your potential employer that you're not just familiar with tech, but that you can handle real-world challenges.
✨Showcase Your Communication Skills
As a Service Desk Engineer, you'll be the first point of contact for users facing technical issues. Practice explaining complex technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond clearly, as this is crucial for effective support.
✨Highlight Your Learning Mindset
Since the company values continuous learning, share examples of how you've pursued professional development in the past. Whether it's online courses, certifications, or self-study, showing that you're proactive about your growth will resonate well with them.
✨Prepare Questions About Career Pathways
Express your interest in the career path to cyber security by preparing thoughtful questions about training opportunities and advancement within the company. This shows that you're not only interested in the role but also in growing with the organisation.
