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- Tasks: Support students from enrolment to graduation and resolve queries efficiently.
- Company: Falmouth University, a creative hub with over 120 years of educational excellence.
- Benefits: Generous pension contributions, 28 days holiday plus bank holidays.
- Why this job: Join a dynamic team and make a real difference in students' academic journeys.
- Qualifications: Strong admin skills, attention to detail, and experience with student records systems.
- Other info: Full-time role with opportunities for professional growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
We’re recruiting a Student Records & Achievement Officer who’s passionate about the effective and accurate running of the University’s student information and assessment processes. Working within the Student Records & Achievement (SRA) team, you’ll help support students throughout the entire academic journey, from enrolment through to graduation, and you’ll assist with timely resolution of student and staff queries. You’ll collaborate across academic departments and professional services to deliver a professional, reliable service, with a regular on campus presence during key points in the academic cycle.
The successful candidate will have strong administrative skills, enjoy working with data and systems, and take pride in getting the details right. You will be a proactive team player who communicates clearly and builds positive relationships with colleagues, students, and external partners.
Responsibilities / SkillsWe are looking to hear from candidates who have the following skills/experience:
- Experience of working with a recognised Student Records Database and/or similar software
- Strong administrative skills
- Excellent attention to detail, accuracy and data quality standards, with a sound understanding of GDPR and safe record keeping
- Clear, confident communication skills and a customer focused approach
- Proven ability to prioritise and manage competing deadlines in a fast paced environment
It’s a bonus (but not essential) if you have:
- Experience of working in the Higher Education sector
- Experience with SITS:Vision / e:Vision (or a similar student records system)
- Awareness of current HE policy and practice
This is a permanent, full time, 35 hours a week position across Monday-Friday, 9.00 am - 5.00 pm. The closing date for the position is Sunday 1 February 2026.
In return for your hard work and commitment, we offer excellent benefits, including: Employer Pension Contribution up to 12%. 28 days + 8 days.
Student Records and Achievement Officer in Penryn employer: FALMOUTH UNIVERSITY
Contact Detail:
FALMOUTH UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Records and Achievement Officer in Penryn
✨Tip Number 1
Get to know the team! Before applying, reach out to current staff or alumni. A quick chat can give us insights into the role and help you tailor your approach.
✨Tip Number 2
Show off your skills! During interviews, highlight your experience with student records databases and your attention to detail. We love candidates who can demonstrate their administrative prowess.
✨Tip Number 3
Be proactive! If you have questions about the role or the application process, don’t hesitate to ask. It shows us you're genuinely interested and engaged.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our team.
We think you need these skills to ace Student Records and Achievement Officer in Penryn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Records & Achievement Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Attention to Detail: Given the importance of accuracy in this role, it’s crucial to demonstrate your attention to detail. Double-check your application for any typos or errors, and consider including examples of how you've maintained data quality in previous roles.
Communicate Clearly: Your communication skills are key! Use clear and concise language throughout your application. We appreciate a straightforward approach, so make sure your passion for supporting students shines through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at FALMOUTH UNIVERSITY
✨Know Your Stuff
Make sure you’re familiar with the Student Records Database and any similar software. Brush up on your knowledge of GDPR and safe record keeping, as these are crucial for the role. Being able to discuss your experience confidently will show that you’re prepared and serious about the position.
✨Show Off Your Admin Skills
Highlight your strong administrative skills during the interview. Prepare examples of how you've managed competing deadlines in a fast-paced environment. This will demonstrate your ability to prioritise tasks effectively, which is key for this role.
✨Communicate Clearly
Practice clear and confident communication. You’ll need to build positive relationships with students and colleagues, so think of ways to showcase your customer-focused approach. Maybe share a story where you resolved a query or issue effectively.
✨Be Proactive
Emphasise your proactive nature. Discuss instances where you took the initiative to improve processes or support your team. This will resonate well with the interviewers, as they’re looking for someone who can contribute positively to the SRA team.
