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- Tasks: Ensure safety and support in our Fashion & Textiles facilities during evenings and weekends.
- Company: Join the vibrant team at Falmouth University, a leading institution in creative education.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Make a difference by keeping our campus safe and welcoming for everyone.
- Qualifications: Great communication skills and a friendly attitude; First Aid training is a plus.
- Other info: Casual role with opportunities to grow and develop your skills.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an enthusiastic and motivated individual to join the Fashion & Textiles team at Falmouth University as an Out of Hours Assistant. This role plays an important part in ensuring our facilities remain safe, welcoming, and well managed during evenings and weekends.
Your main duties and responsibilities will include:
- Safety & Building Checks
- Carry out routine safety checks throughout the building, ensuring fire exits, evacuation routes, and communal areas remain unobstructed.
- Follow building closing procedures and ensure all external doors and windows are secured, reporting any faults.
- Access & Security
- Monitor building access points, ensuring only authorised individuals enter.
- Check ID cards or visitor passes and provide directions where needed.
- Customer Support
- Provide polite, helpful assistance to staff, students, and visitors.
- Offer guidance on permitted areas of use and highlight relevant building rules.
- Reporting & Communication
- Act as the first point of contact for urgent queries, escalating incidents or emergencies to the appropriate staff member.
- Maintain a log of building checks and report access or maintenance issues to the Technical & Facilities Manager or Safety & Support team.
- Manage lost property found during checks, following proper procedures.
- Additional Duties
- Undertake any other reasonable duties as requested.
- Become trained in, and maintain, a First Aid at Work qualification.
The successful candidate will be customer focused, professional, reliable, dedicated, trustworthy and able to work independently once trained. You should be organised, proactive, and confident in dealing with a wide range of people.
We are looking for candidates who also have the following skills/experience:
- Excellent communication skills with a friendly and approachable manner
- Excellent customer service skills/experience
- An honest, dedicated, and hardworking approach
- A First Aid certificate or willingness to undertake first aid training
Full training will be provided for the successful candidate.
This is a casual, hourly paid role during term time only (October to May), Tuesday to Friday (between 5.00pm - 8.00 pm) as well as some Saturdays (between 10am-4pm).
To apply, please submit your CV and a short supporting statement via the 'Apply' button, outlining your relevant experience and suitability for the role. The closing date for the position is Tuesday 24 March 2026.
Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
Out of Hours Assistant in Penryn employer: FALMOUTH UNIVERSITY
Contact Detail:
FALMOUTH UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Assistant in Penryn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Falmouth University, especially in the Fashion & Textiles team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to safety and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Remember, they’re looking for someone who’s not just qualified but also a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Falmouth family.
We think you need these skills to ace Out of Hours Assistant in Penryn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Out of Hours Assistant role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service skills and any safety training you have!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for this role. Be enthusiastic and show us your motivation for joining the Fashion & Textiles team at Falmouth University.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your CV and supporting statement. Plus, you’ll find all the details you need about the role and our fantastic employee benefits there.
How to prepare for a job interview at FALMOUTH UNIVERSITY
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Out of Hours Assistant. Familiarise yourself with safety checks, building procedures, and customer support expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves interacting with staff, students, and visitors, practice how you'll communicate effectively. Think of examples where you've provided excellent customer service or resolved issues. Being friendly and approachable is key, so let your personality shine through!
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with an emergency or a lost item. Prepare some scenarios in advance and think about how you'd respond. This shows that you're proactive and ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or what a typical shift looks like. It demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.