At a Glance
- Tasks: Join us as a Casual General Assistant, handling housekeeping, laundry, and customer service.
- Company: Falmouth Exeter Plus, supporting vibrant campus life at Falmouth and Penryn.
- Benefits: Flexible hours, full training provided, and a chance to meet diverse people.
- Other info: Casual role with 3-4 days of work per week during summer; apply by May 11, 2026.
- Why this job: Make a difference in student lives while gaining valuable experience in a dynamic environment.
- Qualifications: Customer service skills, reliability, and a friendly attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
About The Role
An exciting and challenging opportunity has arisen for enthusiastic and motivated applicants to join the Accommodation services at Penryn Campus as a Casual General Assistant. Duties will include:
- Legionella flushing
- General Housekeeping duties/Caretaking duties
- Laundry upkeep and Counting
Based on either the Penryn and Falmouth Campus, the successful candidate will be extremely customer focused and will strive to be professional, charismatic, dedicated, trusted and approachable in every aspect of their work.
About You
The successful candidates will have a customer focused mind-set and strive to deliver and exceed students, staff, and visitors’ expectations. You will be extremely reliable and once trained, be able to work with minimum supervision and have an organised approach. We are looking for candidates who also have the following skills/experience:
- Good communication skills with a friendly and approachable manner
- Previous customer service experience
- An honest, dedicated, and hardworking approach
It would be desirable for candidates to possess a full UK driving licence. Full training and induction will be provided before the successful candidates start work. These positions are offered on a casual hourly paid basis. It is anticipated that the successful candidates would work 3-4 days per week during July and August, with hours during the rest of the summer period being dependant on demand.
To apply we are looking to receive a CV and supporting statement via the Apply button, outlining your relevant experience for this role. The closing date for this position is Monday the 11th of May 2026. Please note we may close this advertisement early if we receive a high volume of suitable applications. It is anticipated that interviews will take place on Wednesday 20 and Thursday 21 May 2026.
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do. It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’. Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
Casual General Assistant: Residences in Penryn employer: FALMOUTH UNIVERSITY
Contact Detail:
FALMOUTH UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual General Assistant: Residences in Penryn
✨Tip Number 1
Get to know the campus vibe! Spend some time at Penryn and Falmouth Campus, chat with current staff and students. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Show off your customer service skills! During interviews or casual chats, share specific examples of how you've gone above and beyond for customers. It’s all about that friendly and approachable manner!
✨Tip Number 3
Be proactive! If you see something that needs doing, mention it during your interview. This shows you're organised and ready to take initiative, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Falmouth Exeter Plus.
We think you need these skills to ace Casual General Assistant: Residences in Penryn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to the role!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for the Casual General Assistant role. Be enthusiastic and show us your motivation to join our team.
Be Professional Yet Approachable: In both your CV and supporting statement, maintain a friendly tone while showcasing your professionalism. We’re looking for candidates who are charismatic and dedicated, so let that personality come through!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at FALMOUTH UNIVERSITY
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Casual General Assistant. Familiarise yourself with tasks like housekeeping, laundry upkeep, and customer service expectations. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Customer Service Skills
Since this position is all about being customer-focused, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your friendly and approachable manner.
✨Be Organised and Reliable
The job requires someone who can work with minimum supervision. Prepare to discuss how you manage your time and stay organised in previous roles. Mention any strategies you use to ensure reliability and efficiency in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the training process or how the team collaborates during busy periods. It’s a great way to leave a positive impression.