At a Glance
- Tasks: Lead a team to enhance end user computing services and support across multiple platforms.
- Company: Join Falmouth Exeter Plus, a dynamic organisation supporting university growth.
- Benefits: Permanent full-time role with opportunities for professional development and impactful projects.
- Other info: Exciting opportunity to shape the future of technology in education.
- Why this job: Make a real difference in the tech experience of students and staff while leading a passionate team.
- Qualifications: Senior leadership experience in IT service management and strong stakeholder engagement skills.
The predicted salary is between 55000 - 65000 € per year.
We are seeking to appoint an End User Computing Manager to join our Directorate Management Team. This is a key leadership role, contributing to the ongoing development and delivery of services that underpin the universities’ academic and operational success.
The successful candidate will lead a team of staff shaping and delivering the technical direction and strategy for all “end user computing services” covering physical and virtual devices, including desktops, laptops, and mobile devices running Windows, Mac, and Linux operating systems, as well as AV infrastructure and peripherals. Leading lifecycle management, standardisation, and optimisation of end user technologies, the role will oversee device support and incident and service requests to deliver prompt, professional, and high-quality support to our user community.
While this is a leadership and management position, the small team structure means the successful candidate will take an active, hands‑on role in delivering their own suite of projects and activities alongside leading and developing the team and working across the organisation to support other teams. It's an exciting time to join FX Plus, as our university partners continue to move ahead with ambitious 2030 growth plans. This role is ideal for someone looking to broaden their experience, providing an opportunity to lead service improvements and transformation initiatives with a clear and meaningful impact on the day to day experience of staff and students.
About You
- Proven senior leadership experience in End User Computing, Workplace Technology, or a comparable IT service within a complex organisation.
- Experience managing enterprise scale endpoint environments across Windows, macOS and Linux, including lifecycle, security and standardisation.
- Proven ability to shape and deliver EUC service strategy and roadmaps, balancing transformation with BAU delivery.
- Strong stakeholder management skills, working confidently with academic, professional services and senior leaders to align services to organisational need.
- Experience leading and developing technical teams, with clear accountability for performance, service outcomes and customer experience.
This senior post is offered on a permanent, full-time position working 37.5 hours per week. Contact recruitment@falmouth.ac.uk with any questions about the vacancy or to request an informal discussion before applying. The closing date for the position is Monday 25 May 2026.
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter.
End User Computing Manager in Cornwall employer: FALMOUTH UNIVERSITY
Falmouth Exeter Plus is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the higher education sector. With a strong commitment to employee development, you will have ample opportunities to lead transformative projects that directly enhance the academic experience for students and staff alike. Located in the vibrant communities of Falmouth, Penryn, and Truro, you will enjoy a supportive culture that values work-life balance and encourages professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land End User Computing Manager in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an End User Computing Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with managing enterprise scale endpoint environments. Share specific examples of how you've shaped service strategies and improved user experiences.
✨Tip Number 3
Prepare for interviews by researching the organisation’s current tech landscape. Understand their needs and challenges, especially around end user computing services. This will help you tailor your responses and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at StudySmarter.
We think you need these skills to ace End User Computing Manager in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the End User Computing Manager role. Highlight your leadership experience and technical expertise in managing endpoint environments across different operating systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and delivered successful IT services in the past.
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to work with various stakeholders. Mention any experiences where you’ve successfully aligned IT services with organisational needs, especially in complex environments.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at FALMOUTH UNIVERSITY
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest trends and technologies in end user computing. Brush up on your knowledge of Windows, macOS, and Linux environments, as well as AV infrastructure. Being able to discuss specific examples of how you've managed these systems will show your expertise.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams and managing projects. Think of specific instances where you’ve successfully developed a team or improved service delivery. Highlight your ability to balance transformation with day-to-day operations, as this is crucial for the role.
✨Engage with Stakeholders
Demonstrate your strong stakeholder management skills by preparing examples of how you’ve worked with various departments or senior leaders. Be ready to discuss how you align IT services with organisational needs, as this will be key in your new role.
✨Be Hands-On and Proactive
Since this role involves a hands-on approach, be prepared to share how you’ve taken initiative in previous positions. Discuss any projects where you’ve directly contributed to improvements in user experience or service optimisation, showing that you’re not just a manager but also an active participant.
