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- Tasks: Be the friendly face at Falmouth High School, welcoming students and families.
- Company: Join Falmouth Public Schools, a community-focused educational institution.
- Benefits: Enjoy a full-time role with a supportive team and a vibrant school environment.
- Why this job: Make a difference in students' lives while developing your skills in a dynamic setting.
- Qualifications: High school diploma required; previous office experience and multilingual skills are a plus.
- Other info: Work hours are 6:30am to 2:30pm, 12 months a year.
The predicted salary is between 24000 - 36000 £ per year.
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Join to apply for the Front Desk Secretary (SSII) role at Falmouth Public Schools
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POSTING
Front Desk Secretary (SSII)
Falmouth High School
37.5 hours/week, 12 months/year (6:30am – 2:30pm)
2025-2026 School Year
Qualifications
- High School Degree or equivalent
- Previous office secretarial experience a plus
- Positive, inclusive, professional and welcoming attitude
- Knowledge and understanding of the use of digital translation tools
- Multilingual a plus
- Experience working with diverse populations
- Experience and/or ability to provide consistent diligent monitoring of the school entry system as well as coming and going of the main entry
- Experience and/or ability following procedures and protocols related to safety as well as making timely judgment decisions including asking for assistance from administration and/or safety personnel
- Successful customer service experience
- Enjoys working with students, staff, and the public
- Ability to help answer wide-ranging questions or concerns in an efficient and pleasing manner
- Organized and detail-oriented
- High level of proficiency with technology, computer applications and ability to learn as well as adapt to, provide feedback regarding new operating systems
- Ability to manage multiple projects
- Such alternatives to the above qualifications as the Superintendent of Schools may deem appropriate and acceptable
Responsibilities
- First point of contact with the community (e.g., students, faculty, staff, families, community members, visitors, etc.)
- Advance an office entry climate that is welcoming, inclusive and develops a sense of belonging
- Monitor and operate the entry system including working closely with the administration and safety personnel on all protocols and procedures
- Greet and assist families of enrolling students including use of translation tools, connecting to appropriate school and/or district personnel and building a \”go to\” person relationship
- Work with sub-coordinator at start of each school day on the coverage assignments and monitor throughout the day for coverage issues
- Work as an integral part of the administrative office team
- Oversee office routines
- Perform a variety of secretarial duties
- Provide support to administrative and clerical staff
- Work with and at times be the lead contact with programs using the high school facility year round (e.g., summer school, camps, professional development).
- Maintain calendar and manage forms in collaboration with principal secretary and athletic department
- Welcoming and assisting with enrolling new families in summer months
- Working with administration office team in coordinating registration as well as ninth grade transition programs
- Assist with other tasks as directed.
Reports to: Principal\’s Secretary
Salary: In accordance with Secretarial contract.
Application: Internal Applicants please apply until filled to:
www.falmouth.k12.ma.us
FHS-SSII Sec26-1 Lori Duerr, Ed.D. Superintendent of Schools
INTERNAL POSTING DATE: 07/30/2025
EXTERNAL POSTING DATE: 08/04/2025
EOE: The School Committee affirms a policy which guarantees equal employment opportunity in the recruitment, application, selection, compensation, retention, transfer, promotion, benefits, work assignment and career progression process without discrimination for reasons of individual\’s race, color, religious creed, national origin, sex, gender identity, age, ancestry, citizenship, military status, sexual orientation, disability or genetic information.
- race includes traits historically associated with race, including, but not limited to, hair texture, hair type, hair length, and protective hairstyles.\”
Complete GBA – Affirmative Action Policy can be found here: Falmouth Public Schools Policy Manual
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Front Desk Secretary (SSII) employer: Falmouth Public Schools
Contact Detail:
Falmouth Public Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Secretary (SSII)
✨Tip Number 1
Familiarise yourself with the specific duties of a Front Desk Secretary. Understanding the daily tasks, such as managing the entry system and assisting families, will help you demonstrate your readiness for the role during any interviews.
✨Tip Number 2
Highlight your customer service experience when networking or during interviews. Being the first point of contact means you'll need to showcase your ability to create a welcoming environment and handle inquiries efficiently.
✨Tip Number 3
If you're multilingual, make sure to mention this in conversations or interviews. Your language skills can be a significant asset in a diverse school environment, helping to bridge communication gaps with families.
✨Tip Number 4
Connect with current or former employees of Falmouth Public Schools on platforms like LinkedIn. They can provide insights into the school culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Front Desk Secretary (SSII)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous secretarial roles or customer service positions. Emphasise skills that align with the job description, such as organisation, attention to detail, and proficiency with technology.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the school environment. Mention your ability to create a welcoming atmosphere and your experience working with diverse populations, as these are key aspects of the position.
Highlight Multilingual Skills: If you speak multiple languages, make sure to mention this prominently in your application. The ability to use digital translation tools and communicate effectively with families from various backgrounds is a significant advantage.
Showcase Customer Service Experience: Provide examples of your customer service experience in your application. Highlight situations where you successfully assisted others, resolved issues, or created a positive experience for students, staff, and visitors.
How to prepare for a job interview at Falmouth Public Schools
✨Showcase Your Customer Service Skills
As a Front Desk Secretary, you'll be the first point of contact for many. Highlight your previous customer service experience and provide examples of how you've handled inquiries or resolved issues in a friendly and efficient manner.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks and projects, and share specific strategies you use to stay organised and detail-oriented in a busy environment.
✨Familiarise Yourself with Digital Tools
Since the job involves using digital translation tools and various computer applications, make sure to mention any relevant experience you have with technology. If you're not familiar with certain tools, express your willingness to learn and adapt quickly.
✨Emphasise Inclusivity and Teamwork
The role requires working with diverse populations and being part of an administrative team. Share experiences that demonstrate your ability to work inclusively and collaboratively, and how you contribute to a welcoming environment.
