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- Tasks: Support the Asset Management team in managing London office properties and ensuring smooth operations.
- Company: A dynamic commercial property company with a focus on tenant satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Great opportunity for graduates or those with relevant trade experience.
- Why this job: Join a hands-on team and make a real difference in property management.
- Qualifications: Organised, practical skills, and strong customer service abilities; experience is a plus.
The predicted salary is between 32000 - 37000 £ per year.
A privately owned commercial property company is seeking an Operations Assistant to support the Asset Management team in the day to day running and facilities management of their Central London managed office portfolio.
Role responsibilities
- Based on site at one of the office locations with a roaming role around the London assets and shared responsibility for the day to day smooth running of the London sites.
- Being part of the property management team responsible for looking after Tenants.
- Gaining a particular understanding of the Hard Services set ups across all sites.
- Helping to monitor the PPM across all sites.
- Attending first call out for any issues coordinating necessary next steps.
- Understanding of IT and tech set ups in each building and providing basic tenant support.
- Responsibility for monitoring lift servicing and following up lift insurance inspections across all sites.
- Checking all scheduled statutory H&S checks and maintenance visits are performed and correctly recorded.
- Working with asset managers to identify and implement planned maintenance.
- Assisting with minor works projects, minor repairs and small refurbishments as required.
The individual
- A hands-on individual who is organised, possesses practical skills and has good initiative.
- Strong customer service skills.
- Ability to work in a small, hands on team alongside senior leadership.
- Previous experience in on-site building management, building operations, property management or facilities management would be advantageous but other individuals such as graduates with some applicable experience, or relevant trade apprentices would also be considered.
- Experience with building management systems, Hard services (HVAC, electrical, plumbing, fire systems) and statutory compliance would be useful but not essential.
Remuneration
The salary level for this hire will depend on the successful candidate’s prior experience but is likely to be in the range of £32,000 - £37,000 plus benefits.
For more information on the position please contact Lucy Cook- l.cook@falmouthfairfax.com.
Operations Assistant employer: Falmouth Fairfax
Contact Detail:
Falmouth Fairfax Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the property management and facilities management sectors. Attend industry events or join online forums to connect with potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers, whether at a networking event or an interview, make sure to highlight your practical skills and customer service experience. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening on our website that catches your eye, don’t just apply—follow up with a friendly email expressing your enthusiasm for the role. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-up actions you need to take. This will help you stay on top of your applications and ensure you don’t miss any opportunities to connect with potential employers.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Assistant role. Highlight any relevant experience in property management or facilities management, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific skills that align with the job description, like your understanding of Hard Services or your hands-on approach.
Show Off Your Initiative: We love candidates who take initiative! In your application, share examples of how you've proactively solved problems or improved processes in previous roles. This will show us you’re ready to jump into the action.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Falmouth Fairfax
✨Know Your Stuff
Make sure you understand the basics of property management and facilities operations. Brush up on Hard Services like HVAC and plumbing, as well as any relevant compliance regulations. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Since this role involves looking after tenants, be ready to discuss your customer service experience. Think of examples where you've successfully resolved issues or provided support. This will demonstrate your ability to handle tenant relations effectively.
✨Be Hands-On
The company is looking for a practical individual, so come prepared with examples of your hands-on experience. Whether it's minor repairs or managing projects, share specific instances where you've taken initiative and contributed to a team.
✨Ask Smart Questions
Prepare thoughtful questions about the company's operations and the specific sites you'll be managing. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.