At a Glance
- Tasks: Support the Asset Management team in managing Central London office properties.
- Company: A dynamic commercial property company with a focus on tenant satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for career growth.
- Other info: Ideal for graduates or those with relevant experience looking to kickstart their career.
- Why this job: Join a hands-on team and make a real difference in property management.
- Qualifications: Organised, practical skills, and strong customer service abilities.
The predicted salary is between 32000 - 37000 £ per year.
A privately owned commercial property company is seeking an Operations Assistant to support the Asset Management team in the day to day running and facilities management of their Central London managed office portfolio.
Role responsibilities
- Based on site at one of the office locations with a roaming role around the London assets and shared responsibility for the day to day smooth running of the London sites.
- Being part of the property management team responsible for looking after Tenants.
- Gaining a particular understanding of the Hard Services set ups across all sites.
- Helping to monitor the PPM across all sites.
- Attending first call out for any issues coordinating necessary next steps.
- Understanding of IT and tech set ups in each building and providing basic tenant support.
- Responsibility for monitoring lift servicing and following up lift insurance inspections across all sites.
- Checking all scheduled statutory H&S checks and maintenance visits are performed and correctly recorded.
- Working with asset managers to identify and implement planned maintenance.
- Assisting with minor works projects, minor repairs and small refurbishments as required.
The individual
- A hands-on individual who is organised, possesses practical skills and has good initiative.
- Strong customer service skills.
- Ability to work in a small, hands on team alongside senior leadership.
- Previous experience in on-site building management, building operations, property management or facilities management would be advantageous but other individuals such as graduates with some applicable experience, or relevant trade apprentices would also be considered.
- Experience with building management systems, Hard services (HVAC, electrical, plumbing, fire systems) and statutory compliance would be useful but not essential.
Remuneration
The salary level for this hire will depend on the successful candidate’s prior experience but is likely to be in the range of £32,000 - £37,000 plus benefits.
Operations Assistant in London employer: Falmouth Fairfax
As a privately owned commercial property company, we pride ourselves on fostering a collaborative and supportive work environment in the heart of Central London. Our Operations Assistant role offers not only competitive remuneration but also opportunities for professional growth within a dynamic team dedicated to excellence in property management. With a focus on employee development and a culture that values initiative and customer service, we ensure our staff are well-equipped to thrive in their roles while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team structure. This will help you tailor your conversations and show that you're genuinely interested in being part of their operations.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Assistant role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for the interview by practising common questions related to property management and customer service. Think about examples from your past experiences that showcase your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the operations side of things.
We think you need these skills to ace Operations Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Assistant role. Highlight any relevant experience in property management or facilities management, even if it's from a different context.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit for our team. Be sure to mention your customer service skills and hands-on approach.
Showcase Your Initiative:We love candidates who take the initiative! In your application, share examples of times you've gone above and beyond in previous roles. This could be anything from solving a problem to improving a process.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Falmouth Fairfax
✨Know Your Stuff
Make sure you understand the basics of property management and facilities operations. Brush up on Hard Services like HVAC, plumbing, and fire systems. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As an Operations Assistant, you'll be interacting with tenants regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went the extra mile to help someone out.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle a maintenance issue or coordinate with a tenant. Practice your responses to these scenarios so you can demonstrate your problem-solving skills and initiative.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
