Falmouth Exeter Plus is seeking a Service Desk Analyst to join the IT Service Desk, based at the Penryn Campus with occasional support at other campuses. You will be the first point of contact for staff and students, logging and resolving incidents, while escalating complex issues to the right teams.
We value strong communication, a proactive service attitude and the ability to work well in a busy, multi-university environment.
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Service Desk Specialist – IT Helpdesk (Students & Staff) in Penryn employer: Falmouth Exeter Plus
Falmouth Exeter Plus is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced world of higher education. With a strong commitment to employee growth, we provide ample opportunities for professional development and the chance to make a meaningful impact on our online education portfolio. Located in the vibrant UK, our team enjoys a supportive environment that values creativity and excellence.
