Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students with accommodation queries and ensure their wellbeing.
- Company: Join Falmouth Exeter Plus, a dynamic team at leading universities.
- Benefits: Enjoy 26 days holiday, pension contributions, and lifestyle discounts.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Experience in administration and excellent customer service skills required.
- Other info: Flexible working hours and a supportive, inclusive environment await you.
The predicted salary is between 30000 - 40000 £ per year.
Falmouth Exeter Plus is seeking a highly motivated Accommodation Officer to join our Accommodation team on a full-time basis. This position provides advice and guidance to prospective and existing students on a wide range of accommodation matters including applications, allocations, accommodation options, contractual queries, and payments. The role also supports student wellbeing by signposting to appropriate services and making referrals where required.
Maintaining accurate records is an important part of the role, including maintaining information within accommodation systems and spreadsheets to support applications, allocations and service reporting. The successful candidate will demonstrate empathy and professionalism when supporting students who may be experiencing challenging personal or accommodation circumstances.
You will work closely with colleagues across FX Plus and partner institutions to deliver a proactive and responsive accommodation service. You will also liaise with internal teams, external accommodation providers and private landlords to support students in securing suitable accommodation. You will work collaboratively within a small team and contribute to maintaining a supportive and inclusive working environment.
The successful candidate will have significant experience working in a general administrative role within a busy office environment. You will have experience of providing effective advice and signposting within a complex organisation, together with the ability to prioritise a substantial workload and work accurately to deadlines in a pressurised environment. Experience of delivering excellent customer service, supporting individuals in a professional and empathetic manner, and maintaining accurate records using computerised systems is also essential.
We would particularly welcome applications from candidates who can demonstrate:
- Excellent interpersonal and written communication skills
- Confidence in using computerised systems, databases and spreadsheets
- Strong attention to detail and ability to maintain accurate records
- Professional approach to team working
- Flexible approach to working hours
This position is offered on a permanent, full-time, 37.5 hours per week contract, Monday to Friday.
If you are looking to have an informal discussion about the vacancy ahead of applying, please email recruitment@fxplus.ac.uk.
The closing date for the position is Sunday 29 March 2026.
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.
It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions'.
As an employer of choice we can offer the successful candidate for this role a range of benefits, including:
- Employer Pension Contribution up to 10%
- 26 days + 8 days bank holiday
- Life Assurance
- Subsidised Sports Centre Membership (Gym & Fitness Classes)
- Enhanced Maternity/Paternity Pay
- Cycle Scheme & Home & Tech Scheme
- Vivup Lifestyle Discounts
Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.
Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
Accommodation Officer in Penryn employer: Falmouth Exeter Plus
Contact Detail:
Falmouth Exeter Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Officer in Penryn
✨Tip Number 1
Network like a pro! Reach out to current or former Accommodation Officers on LinkedIn or through university connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Falmouth Exeter Plus and their accommodation services. Show us you understand our mission and values, and be ready to discuss how your experience aligns with supporting student wellbeing.
✨Tip Number 3
Practice your empathy skills! Think of scenarios where students might need support and how you would handle them. We want to see that you can provide excellent customer service in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to a supportive environment.
We think you need these skills to ace Accommodation Officer in Penryn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Accommodation Officer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Empathy: Since this role involves supporting students through challenging times, share examples in your application that demonstrate your ability to empathise and provide effective support. We want to see how you can connect with students on a personal level.
Be Detail-Oriented: Accuracy is key in maintaining records and managing applications. Highlight any experience you have with data management or administrative tasks where attention to detail was crucial. This will show us you're up for the challenge!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining our team!
How to prepare for a job interview at Falmouth Exeter Plus
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Officer inside out. Familiarise yourself with common accommodation issues students face and think about how you would address them. This will show your potential employer that you're not just interested in the job, but that you genuinely care about helping students.
✨Show Empathy
Since this role involves supporting students who may be going through tough times, it's crucial to demonstrate empathy during your interview. Share examples from your past experiences where you've helped someone in a challenging situation. This will highlight your ability to connect with students on a personal level.
✨Be Organised
Given the importance of maintaining accurate records, come prepared to discuss how you manage your workload and keep track of details. You might even want to bring along a sample of how you’ve organised information in previous roles. This will reassure the interviewers that you can handle the administrative side of the job effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges the accommodation team currently faces. This shows that you’re not only interested in the position but also in contributing positively to the team and the organisation as a whole.