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- Tasks: Support students from enrolment to graduation and resolve queries efficiently.
- Company: Falmouth University, a creative hub with over 120 years of educational excellence.
- Benefits: Generous pension, 28 days holiday, salary increments, and various salary sacrifice schemes.
- Why this job: Join a dynamic team and make a real difference in students' academic journeys.
- Qualifications: Strong admin skills, attention to detail, and experience with student records systems.
- Other info: Permanent full-time role with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We’re recruiting a Student Records & Achievement Officer who’s passionate about the effective and accurate running of the University’s student information and assessment processes. Working within the Student Records & Achievement (SRA) team, you’ll help support students throughout the entire academic journey, from enrolment through to graduation, and you’ll assist with timely resolution of student and staff queries. You’ll collaborate across academic departments and professional services to deliver a professional, reliable service, with a regular on campus presence during key points in the academic cycle.
The successful candidate will have strong administrative skills, enjoy working with data and systems, and take pride in getting the details right. You will be a proactive team player who communicates clearly and builds positive relationships with colleagues, students, and external partners.
We are looking to hear from candidates who have the following skills/experience:
- Experience of working with a recognised Student Records Database and/or similar software
- Strong administrative skills
- Excellent attention to detail, accuracy and data quality standards, with a sound understanding of GDPR and safe record keeping.
- Clear, confident communication skills and a customer focused approach.
- Proven ability to prioritise and manage competing deadlines in a fast paced environment.
It’s a bonus (but not essential) if you have:
- Experience of working in the Higher Education sector.
- Experience with SITS:Vision / e:Vision (or a similar student records system).
- Awareness of current HE policy and practice.
This is a permanent, full time, 35 hours a week position across Monday-Friday, 9.00 am - 5.00 pm. The closing date for the position is Sunday 1 February 2026.
For more than 120 years, Falmouth University has been a hub of creative and technological education and change. We are Cornwall’s University, a strong local and anchor institution within its defining rural and coastal community. Our mission is to deliver exceptional higher education and research, harnessing the fusion of creativity and technology as foundations of the future economy. We use our knowledge and expertise in these disciplines to generate positive and sustainable opportunities for all.
Benefits:
- Employer Pension Contribution up to 12%.
- 28 days + 8 days bank holiday.
- Annual salary increments (Until top of grade reached).
- Enhanced Maternity/Paternity Pay/Adoption Pay.
- Salary Sacrifice Car Scheme (Tusker).
- Salary Sacrifice Cycle Scheme.
- Salary Sacrifice Home & Tech Scheme.
- Life Assurance.
A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly‑owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.
Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under‑represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
Student Records and Achievement Officer in Falmouth employer: Falmouth Exeter Plus
Contact Detail:
Falmouth Exeter Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Records and Achievement Officer in Falmouth
✨Tip Number 1
Get to know the team! Before applying, reach out to current employees or the Head of Student Records & Achievement for a chat. This shows your enthusiasm and helps you understand the role better.
✨Tip Number 2
Show off your skills! During interviews, highlight your experience with student records databases and your attention to detail. Use specific examples to demonstrate how you've tackled similar challenges in the past.
✨Tip Number 3
Be proactive! If you have questions about the role or the application process, don’t hesitate to ask. It shows you're engaged and serious about the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your understanding of our mission and values.
We think you need these skills to ace Student Records and Achievement Officer in Falmouth
Some tips for your application 🫡
Show Your Passion: When you write your application, let your enthusiasm for supporting students shine through. We want to see that you're genuinely excited about the role and how it fits into the bigger picture of enhancing the student experience.
Be Detail-Oriented: Since attention to detail is key for this position, make sure your application is free from typos and errors. We appreciate candidates who take pride in their work, so double-check everything before hitting send!
Tailor Your Experience: Highlight any relevant experience you have with student records databases or administrative roles. We’re looking for specific examples that demonstrate your skills and how they relate to the job description.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Falmouth Exeter Plus
✨Know Your Stuff
Make sure you’re familiar with the Student Records Database and any similar software. Brush up on your knowledge of GDPR and safe record keeping, as these are crucial for the role. Being able to discuss your experience confidently will show that you’re prepared and serious about the position.
✨Show Off Your Admin Skills
Highlight your strong administrative skills during the interview. Prepare examples of how you've managed competing deadlines in a fast-paced environment. This will demonstrate your ability to prioritise tasks effectively, which is key for this role.
✨Communicate Clearly
Since clear communication is essential, practice articulating your thoughts clearly and confidently. Think about how you can build positive relationships with students and colleagues, and be ready to share examples of how you’ve done this in the past.
✨Ask Thoughtful Questions
Prepare some insightful questions about the SRA team and the university’s processes. This shows your genuine interest in the role and helps you understand how you can contribute effectively. Plus, it gives you a chance to engage with the interviewers and make a memorable impression.
