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For Companies At a Glance
- Tasks: Welcome visitors and manage post efficiently while supporting a busy reception.
- Company: Join Falmouth Exeter Plus, a dynamic team supporting university services.
- Benefits: Flexible hours, full training provided, and a vibrant work environment.
- Why this job: Gain valuable experience in customer service and administration during the summer.
- Qualifications: Strong communication skills and ability to multitask under pressure.
- Other info: Casual role with opportunities for diverse candidates and career growth.
The predicted salary is between 11 - 16 £ per hour.
We are seeking reliable and customer-focused individuals to join our team of Casual General Assistants to provide essential support at our reception and in the post room, ensuring a smooth and efficient service for staff, students, and visitors during the busy summer period.
Key responsibilities include:
- Welcoming and assisting visitors at reception
- Handling incoming and outgoing post efficiently
- Maintaining a tidy and professional work environment
- Assisting with general administrative tasks as required
About You
The successful candidates will have a customer focused mind-set and strive to deliver and exceed students, staff, and visitors’ expectations. You will be extremely reliable and once trained, be able to work with minimum supervision and have an organised approach. We are looking for candidates who also have the following skills/experience:
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Flexible availability to cover shifts as needed
Full training and induction will be provided before the successful candidates start work. These positions are offered on a casual hourly paid basis, working 5 out of 7 days (including weekends), aligned with both the needs of the business and your availability.
To apply please submit a CV and supporting statement via the Apply button above, outlining your relevant experience for this role. The closing date for this position is Monday 16 February. Please note we may close this advertisement early if we receive a high volume of suitable applications.
About Us
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do. It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions'. Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
Casual General Assistant (Reception and Post Room) in Falmouth employer: Falmouth Exeter Plus
Contact Detail:
Falmouth Exeter Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual General Assistant (Reception and Post Room) in Falmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Falmouth Exeter Plus. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and multitasking. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional when you show up for your interview. It shows that you take the opportunity seriously and respect the workplace environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Casual General Assistant (Reception and Post Room) in Falmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for the Casual General Assistant role. Be specific about your experiences and how they relate to the key responsibilities mentioned in the job description.
Show Off Your Communication Skills: Since this role involves interacting with staff, students, and visitors, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like how you’d greet someone at reception!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be one step closer to joining our fantastic team. Don’t forget to submit before the closing date!
How to prepare for a job interview at Falmouth Exeter Plus
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Casual General Assistant. Familiarise yourself with tasks like welcoming visitors and handling post. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your customer-focused mindset.
✨Demonstrate Your Organisational Skills
The job requires multitasking and working under pressure, so prepare to discuss how you manage your time and stay organised. You could mention specific tools or methods you use to keep track of tasks and ensure everything runs smoothly.
✨Be Flexible and Positive
With shifts covering 5 out of 7 days, showing your flexibility is key. During the interview, express your willingness to adapt to changing schedules and your positive attitude towards working in a fast-paced environment. This will resonate well with the interviewers.
