Falmouth Exeter Plus is seeking a customer-focused Service Desk Analyst to join our IT Service Desk team at Penryn Campus, with occasional support at other campuses. You will log, assess and resolve staff and student issues, use Windows and Microsoft 365, and follow ITIL-inspired triage and escalation procedures.
A proactive, flexible approach and strong communication are essential to provide excellent service during all interactions.
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Campus IT Service Desk Analyst | Windows & Microsoft 365 employer: Falmouth Exeter Plus
Falmouth Exeter Plus is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced world of higher education. With a strong commitment to employee growth, we provide ample opportunities for professional development and the chance to make a meaningful impact on our online education portfolio. Located in the vibrant UK, our team enjoys a supportive environment that values creativity and excellence.
