At a Glance
- Tasks: Support students with equipment loans and maintain the technical stores area.
- Company: Join the Institute of Photography, a vibrant part of Falmouth University.
- Benefits: Enjoy 28 days holiday, pension contributions, and flexible working hours.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a creative environment while helping fellow students succeed.
- Qualifications: Experience in a technical/stores role and strong communication skills.
The predicted salary is between 10.8 - 13.2 £ per hour.
An exciting opportunity has arisen for two part-time Stores Assistants within the Institute of Photography. Reporting to the Stores Manager, the key focus of this role is to provide support to students who are seeking to loan equipment, the safe and appropriate storage of technical equipment, accurate and timely data input into the booking system and ensuring that the technical stores area is kept tidy and well maintained. Attention to detail is crucial to keep the equipment in perfect working order. You will also be required to provide demonstrations to students, teaching staff and external customers.
Health & Safety is a key focus and as such you will be required to adhere to Health and Safety policies and procedures at all times, also when appropriate and necessary, to both challenge and guide all users of our service to ensure their compliance in this regard.
About You
We are looking for enthusiastic candidates who have experience of working within a technical / stores environment and ideally have a flair for maintaining and repairing technical equipment. You will be a customer focussed individual with excellent communication skills, key to this role is the ability to engage with students. We would like to hear from you if you have the following skills/experience:
- Excellent IT skills
- Ability to work under your own initiative and within a team
- Ability to develop and maintain good working relationships with all users of the technical stores area
These positions are offered on a permanent, 20 hours per week, 36 weeks per year basis. The Stores are open Monday to Friday, 9am to 8pm and Saturdays 9am to 5pm. The hours for each role are below, with flexibility required to allow for additional stores cover and training needs.
- Position One: Monday to Friday 4pm – 8pm
- Position Two: Wednesday 3pm – 7pm, Thursday and Friday 2.45pm- 7pm and Saturday 08.45am – 17.15pm (with one hour unpaid lunch on the Saturday.)
For further details on the skills/experience required for this role, please see the full job description above.
Contact [email protected] with any questions about the vacancy or to request an informal discussion before applying. The closing date for the position is Wednesday 9 September 2026.
About Us
In return for your hard work and commitment, we offer excellent benefits, including:
- Employer Pension Contribution up to 12%.
- 28 days + 8 days bank holiday.
- Annual salary increments (Until top of grade reached)
- Enhanced Maternity/Paternity Pay/Adoption Pay
- Salary Sacrifice Car Scheme (Tusker)
- Salary Sacrifice Cycle Scheme
- Salary Sacrifice Home & Tech Scheme
- Life Assurance
Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs. Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from a leading University.
A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.
Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.
Stores Assistant: The Institute of Photography in Penryn employer: Falmouth Careers
The Institute of Photography, part of Falmouth University, is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, generous benefits including a substantial pension contribution, annual salary increments, and a commitment to diversity, we create an inclusive environment where staff can thrive while engaging with students in a vibrant educational setting. Join us for a rewarding experience in a dynamic role that values your contributions and fosters your development.
StudySmarter Expert Advice🤫
We think this is how you could land Stores Assistant: The Institute of Photography in Penryn
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Falmouth Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Falmouth Careers and let us see your personality shine through!
We think you need these skills to ace Stores Assistant: The Institute of Photography in Penryn
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Falmouth Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Falmouth Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Falmouth Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Falmouth Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Falmouth Careers will surely appreciate.
