Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests with a smile, manage reservations, and ensure a smooth dining experience.
- Company: Exciting new restaurant FOWL, celebrating the nation's favourite bird with a unique menu.
- Benefits: Competitive salary, career growth, discounts, and fun staff events.
- Why this job: Join a vibrant team and be part of an innovative dining experience.
- Qualifications: Customer service skills and a positive attitude; experience in hospitality is a plus.
- Other info: Immediate start available; great opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons. Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails.
As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy.
Key responsibilities:- Greet guests with a warm and professional demeanour, ensuring a positive first impression.
- Manage reservations, seating arrangements, and guest flow to optimize the dining experience.
- Handle phone and email inquiries, providing accurate information and assisting with bookings.
- Work closely with the front-of-house and management team to ensure seamless service.
- Maintain an organized and efficient reception area.
- Assist with special requests and accommodate guest needs whenever possible.
- Previous experience as a Receptionist or Host in a high-quality hospitality environment.
- Exceptional customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- A team player with a positive and proactive attitude.
- Proficient in utilizing the Seven Rooms booking system.
- Competitive salary.
- Career progression.
- Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
- Wellbeing initiatives.
- Reward and recognition schemes.
- Free welcome lunch for you and a guest.
- 50% restaurant discounts across the group.
- 25% Friends and Family discounts.
- 50% discount on company retail.
- Supplier trips, staff parties and team socials.
- Staff meal during your shift.
- Increased holiday entitlement after three years employment.
- Enhanced parental leave (after one year’s employment).
- Sabbaticals (after three years employment).
- Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.
At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Experience: Not required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!
Receptionist in City of Westminster employer: Fallow
Contact Detail:
Fallow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in City of Westminster
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention your experience during the interview!
✨Tip Number 2
Practice your warm welcome! As a Receptionist, first impressions are everything. Stand in front of a mirror and rehearse how you'd greet guests. A friendly smile and a confident tone can make all the difference!
✨Tip Number 3
Brush up on your multitasking skills! Think about scenarios where you’ve juggled multiple tasks successfully. Be ready to share these examples in your interview to show you can handle the busy front-of-house environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in City of Westminster
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get a sense of who you are beyond just your qualifications. A warm and friendly tone will resonate well with us, especially for a role like Receptionist.
Tailor Your CV: Make sure to customise your CV for the Receptionist position. Highlight any previous experience in hospitality and customer service, and don’t forget to mention your organisational skills and ability to multitask. We love seeing how you fit into our vibe!
Show Your Passion: In your cover letter, express why you’re excited about working at FOWL. Share your enthusiasm for the hospitality industry and how you can contribute to creating a fantastic dining experience for our guests. We appreciate genuine passion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at FOWL!
How to prepare for a job interview at Fallow
✨Show Your Warmth
As a Receptionist, your first impression is crucial. Practice greeting friends or family with a warm smile and friendly tone to get comfortable with making guests feel welcome. Remember, it’s all about creating that positive vibe right from the start!
✨Know the Menu Inside Out
Familiarise yourself with FOWL's menu and any monthly specials. This will not only help you answer guest inquiries confidently but also show your genuine interest in the restaurant. You could even jot down a few key dishes to mention during the interview!
✨Demonstrate Organisational Skills
Think of examples from your past experiences where you successfully managed multiple tasks at once. Whether it was handling reservations or juggling guest requests, be ready to share how you kept everything running smoothly under pressure.
✨Emphasise Team Spirit
FOWL values teamwork, so come prepared with stories that highlight your collaborative spirit. Share instances where you worked closely with others to enhance guest satisfaction or improve service efficiency. It’ll show you’re a great fit for their front-of-house team!
